At a Glance
- Tasks: Create a welcoming café atmosphere while ensuring top-notch service and food hygiene.
- Company: Join a leading international employer with a supportive culture.
- Benefits: Competitive pay, flexible hours, training, and clear career progression.
- Other info: Full training provided, with opportunities for personal and professional growth.
- Why this job: Make a positive impact on the community while enjoying a fun work environment.
- Qualifications: Experience in food service, excellent communication skills, and a team-oriented mindset.
The predicted salary is between 8 - 8 £ per hour.
Café Assistant Location: Lilleshall National Sports Centre, Lilleshall, Newport, TF10 9AT
Salary: £8.00 per hour, £12.71 per hour (dependent upon age)
Schedule: 0 hours casual contract working Monday to Sunday between the hours 7am – 11pm.
As a Café Assistant in our leisure team, you’ll help create a warm, welcoming space for the community while ensuring high standards of service and food hygiene. Your work directly contributes to a positive experience for visitors and supports our purpose of making a positive impact on local communities. You’ll play a key role in delivering a friendly, efficient café service that people can trust. From preparing food safely to offering great customer care, you’ll help create an environment that feels positive, clean, and cared for — a place where the community can relax and enjoy good food in a safe setting.
What You’ll Do
- Carry out cleaning duties to maintain high standards of cleanliness throughout
- Undertake and record temperature checks to uphold strong food hygiene standards
- Serve customers promptly and efficiently
- Follow financial and cash handling procedures
- Prepare food and beverages in line with café menus and Supervisor guidance
- Replenish café and vending machine stock as required
- Maintain and promote brand standards
- Support operational needs, including cover for holidays and sickness
Does this sound like you?
- Experience working in a food retail or service‑led environment
- Excellent customer care and communication skills
- A flexible, team‑focused attitude
- High standards of presentation and attention to detail
Desirable
- A Level 2 Award in Food Safety in Catering (or equivalent) – Certificate full training will be provided.
What we offer
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities and the support and tools to help you seize them. Trust and Serco Leisure Employee Benefits are available.
The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.
Let’s impact a better future together.
Casual Cafe Assistant in Newport employer: Serco
As a Casual Café Assistant at Lilleshall National Sports Centre, you will join a top-tier employer renowned for its supportive culture and commitment to community impact. With flexible working hours and opportunities for training and development, you can thrive in a role that not only values your contributions but also fosters personal growth and teamwork in a vibrant environment. Enjoy the satisfaction of creating a welcoming space for visitors while being part of an organisation that prioritises employee well-being and progression.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Cafe Assistant in Newport
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Serco and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Cafe Assistant in Newport
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Serco that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Serco.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Serco get a sense of who you are beyond your experience!
How to prepare for a job interview at Serco
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Serco and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
