At a Glance
- Tasks: Support technical activities and deliver high-quality services in Defence Aviation and Space.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Enjoy competitive salary, generous holiday, and extensive training opportunities.
- Other info: Inclusive workplace with a focus on personal growth and community support.
- Why this job: Make a real impact on critical infrastructure and help shape a better future.
- Qualifications: Experience in IT environments and strong communication skills required.
The predicted salary is between 29700 - 36300 £ per year.
Location: Menwith Hill, Harrogate, HG3 2RS
Salary: Competitive plus excellent benefits
Schedule: Perm/FT/40 hours-Monday-Friday
Ready to impact a better future? As a Multi-Skilled Support Technician in our Defence Aviation and Space team, you’ll support a wide range of technical activities across varied environments, working closely with customers, colleagues and stakeholders to deliver high-quality services. Your work will have purpose, helping to maintain critical infrastructure and services while delivering positive outcomes for our customers. Our work touches lives through the delivery of important defence capabilities. In this role, you’ll contribute to trusted operations, using your technical expertise, problem-solving skills and commitment to quality to create a positive impact while supporting innovation, growth and a better future.
What you’ll do as a Multi-Skilled Support Technician:
- Carry out a variety of multi-skilled activities in line with customer requirements and operational priorities.
- Assess tasks within your skill range and communicate recommended actions and potential impacts to colleagues.
- Coordinate effectively with team members to support service delivery and operational success.
- Respond promptly to verbal and written requests from customers and stakeholders.
- Support the identification and development of new work opportunities and continuous improvement initiatives.
- Participate in on-site and external training activities to maintain and develop technical capability.
Does this sound like you?
- UK residency with the ability to attain and maintain UK national security clearance.
- Proven experience delivering quality outcomes in challenging information technology and infrastructure environments.
- Working knowledge of copper and fibre cable installation.
- Strong communication, organisation and prioritisation skills with the ability to work independently or as part of a team.
- Flexible and adaptable, with a commitment to health and safety, continuous learning and high standards of delivery.
What we offer:
- Competitive holiday package
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging.
This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance, which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.
Let’s impact a better future, together. Apply today.
A little bit about us: At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment: We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge.
For support with your application, please contact recruitmentuk@serco.com.
Multi-Skilled Support Technician employer: Serco
Serco Inc. is an exceptional employer that values its employees by offering a dynamic work culture and opportunities for professional growth in the heart of Virginia Beach. With a focus on supporting government contracts, employees benefit from a collaborative environment that encourages innovation and teamwork, alongside competitive benefits and flexible working arrangements that enhance work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Skilled Support Technician
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Multi-Skilled Support Technician role you’re after at Serco.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Serco a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Serco.
✨Apply Through Company Websites
When you spot a role like Multi-Skilled Support Technician at Serco, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Multi-Skilled Support Technician
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Multi-Skilled Support Technician, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Serco a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Serco specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Serco
✨Brush Up on Core Engineering Principles
Before heading into the interview with Serco, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Serco want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
