At a Glance
- Tasks: Maintain and improve critical defence infrastructure through repairs and proactive maintenance.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Enjoy competitive salary, 24 days holiday, and extensive training opportunities.
- Other info: Be part of an inclusive team with excellent career growth and community support.
- Why this job: Make a real impact on vital communications infrastructure and support essential services.
- Qualifications: Experience in building maintenance across multiple trades and strong problem-solving skills.
The predicted salary is between 35000 - 38000 £ per year.
Location: SGS Oakhanger, Hampshire, GU35 9HU
Salary: Competitive salary plus excellent benefits
Schedule: Perm/FT/ 39 hours - Participation in an on-call rota providing 24-hour call out cover, one week in every four once fully trained. On-call allowance and overtime are paid following site attendance.
As a Multi Skilled Craftsperson in our SDW Facilities Management team, you'll help maintain and improve critical defence infrastructure across the Skynet contract. Through high-quality repairs, proactive maintenance, and building improvement works, you'll ensure facilities remain safe, operational, and ready to support essential services. Our work touches lives by supporting vital communications infrastructure that enables important defence operations. In this role, you'll create impactful solutions that keep buildings and facilities functioning effectively, while contributing to a culture of safety, innovation, and continuous improvement.
What you’ll do as a Multi Skilled Craftsperson:
- Carry out building fabric repairs and maintenance, including carpentry, basic plumbing, minor electrical works, grounds maintenance, and drainage-related repairs.
- Complete planned and reactive maintenance activities, asset replacements, and site improvement projects across the Skynet contract.
- Conduct annual building condition surveys, identifying remedial works and proactively delivering solutions.
- Manage refurbishment and repair works, including preparing material schedules and maintaining critical spares.
- Escort and supervise subcontractors on site while ensuring all work complies with health and safety requirements.
- Support the wider Facilities Management team, participate in team briefings, and contribute to continuous improvement initiatives.
Does this sound like you?
- Experience carrying out building maintenance and repairs across multiple trades, particularly carpentry with additional practical skills in other disciplines.
- Ability to work independently, diagnose issues, and identify the most effective repair solutions.
- Full UK driving licence with fewer than six penalty points.
- Strong commitment to health and safety, with knowledge of relevant legislation and safe working practices.
- A collaborative team player with excellent communication skills and a proactive approach to problem-solving.
- Willingness to travel to other Skynet locations and work away from home for short periods when required.
What we offer:
- 24 days’ holiday plus bank holidays
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging.
This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance, which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments.
Let’s impact a better future, together. Apply today.
A little bit about us: At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on.
Our inclusive recruitment commitment: We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all.
Multi Skilled Craftsperson employer: Serco
Serco is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. As a Ward Host Assistant at University Hospital Southampton, you will enjoy flexible shift options and the chance to make a meaningful impact on patient care, all while being part of a team that values hospitality and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Multi Skilled Craftsperson
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Multi Skilled Craftsperson
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Serco's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Serco. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Serco
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Serco.
