At a Glance
- Tasks: Lead safe and efficient vessel operations while guiding colleagues and clients.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Enjoy competitive salary, pension scheme, and extensive training opportunities.
- Other info: Flexible working options and a commitment to inclusivity for all applicants.
- Why this job: Make a real impact on marine operations and support local communities.
- Qualifications: Must hold MCA Certificate of Competence Master 3000GT and relevant STCW certificates.
The predicted salary is between 50000 - 65000 £ per year.
Location: Ross-shire, IV40 8AJ
Salary: Competitive salary plus excellent benefits
Schedule: Permanent, full time, rostered 6 weeks on, 3 weeks off
Ready to impact a better future? As a Master in our Maritime North – BUTEC Operations team, you’ll lead the safe and efficient operation of our vessel, guiding colleagues and clients with confidence and care. Your work will directly contribute to delivering safe, reliable marine operations that support communities and create a positive impact across the region. Every day, you’ll help ensure our vessel, colleagues, and clients are protected, prepared, and ready for their mission. You’ll champion safety, uphold standards, and bring clarity to complex operations – all while helping shape a safer future for those who depend on vital marine capability.
What you’ll do as a Master:
- Lead the vessel’s overall command, ensuring compliance with Flag and Class legislation, Serco Marine Integrated Management System, and Serco policies.
- Maintain responsibility for all shipboard operations, including vessel and crew certification.
- Prepare the vessel for voyage and tasking, and oversee shipboard management and safety committee meetings as required.
- Liaise with operational authorities on vessel tasking and operational matters.
- Create and maintain operational, technical, and client documentation.
- Promote operational efficiency, morale, welfare, and safety for all colleagues on board.
- Ensure full familiarity with the vessel’s construction, navigation, manoeuvrability, and equipment.
- Comply with Merchant Shipping legislation and ensure all relevant provisions are met.
- Establish, maintain, and review risk assessments and operational procedures.
- Conduct daily inspections to uphold high standards of hygiene, cleanliness, and preservation.
- Submit operational and condition reports in line with company procedures.
- Personally supervise navigation during port entry and departure, confined waters, adverse weather, or reduced visibility.
Does this sound like you?
- SC cleared or have no issues obtaining it.
- MCA Certificate of Competence Master 3000GT (Near Coastal) as a minimum.
- Current STCW certificates, including Personal Survival Techniques, Personal Safety and Social Responsibilities, Fire Prevention and Fire Fighting, Proficiency in Survival Craft, and Proficiency in Designated Security Duties.
- STCW Medical Care onboard and Elementary First Aid.
- An unrestricted ENG1 medical certificate.
- A methodical approach and strong safety mindset.
- A good standard of education.
What we offer:
- Up to 6% contributory pension scheme.
- Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service.
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity.
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging.
This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.
Let’s impact a better future, together. Apply today.
A little bit about us: At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment: We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.
Master-Maritime North - OOP Operations employer: Serco
Serco is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. As a Ward Host Assistant at University Hospital Southampton, you will enjoy flexible shift options and the chance to make a meaningful impact on patient care, all while being part of a team that values hospitality and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Master-Maritime North - OOP Operations
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Serco.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Serco. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Master-Maritime North - OOP Operations
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Serco, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Serco and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Serco. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Serco
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Serco.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Serco.