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- Tasks: Provide top-notch front-of-house services and assist customers at our leisure centre.
- Company: Community-focused leisure service provider in Market Drayton.
- Benefits: Salary up to £11,459, pension scheme, training, and employee discounts.
- Why this job: Join a vibrant team and make a difference in your community.
- Qualifications: Experience in customer service and strong communication skills.
- Other info: Flexible scheduling and great opportunities for personal growth.
The predicted salary is between 11459 - 11459 £ per year.
A community leisure service provider in Market Drayton is seeking a Receptionist to provide high-quality front-of-house services. The ideal candidate will have experience in customer-facing roles and cash handling, and possess strong communication skills.
The position offers a salary of up to £11,459 per year for 18 hours per week, along with excellent benefits including a pension scheme, training opportunities, and employee discounts. Flexibility in scheduling is required.
Front Desk & Customer Service Specialist - Leisure Centre in Market Drayton employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Customer Service Specialist - Leisure Centre in Market Drayton
✨Tip Number 1
Make sure to research the leisure centre before your interview. Knowing their services and community involvement can help you stand out and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will make a great impression on the hiring team.
✨Tip Number 3
Don’t forget to highlight your cash handling experience during the interview. Share specific examples of how you've managed transactions or resolved issues in previous roles to showcase your reliability.
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application, and applying directly helps us keep track of your journey with us. Plus, it shows you're tech-savvy!
We think you need these skills to ace Front Desk & Customer Service Specialist - Leisure Centre in Market Drayton
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer-facing roles. We want to see how you've made customers feel welcome and valued, so share specific examples that showcase your communication skills.
Be Clear About Your Availability: Since flexibility in scheduling is key for this role, let us know your availability right from the start. This helps us understand how you can fit into our team and serve our community effectively.
Keep It Professional Yet Friendly: While we love a casual vibe, remember that this is a professional application. Use a friendly tone but keep it polished. We want to see your personality shine through while still being appropriate for a leisure centre environment.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Serco
✨Know the Leisure Centre Inside Out
Before your interview, take some time to research the leisure centre. Familiarise yourself with their services, facilities, and community involvement. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you excelled in customer service. Think about situations where you handled difficult customers or went above and beyond to ensure satisfaction. This will demonstrate your capability in a front-of-house role.
✨Practice Cash Handling Scenarios
Since cash handling is part of the job, be ready to discuss your experience with it. You might even want to practice some basic scenarios or calculations to show that you're comfortable managing transactions accurately.
✨Flexibility is Key
The job requires flexibility in scheduling, so be prepared to discuss your availability. Highlight any previous roles where you adapted to changing schedules or worked varied hours, as this will show you're a great fit for the position.
