At a Glance
- Tasks: Provide essential maintenance services to ensure safe and functional living environments.
- Company: Join a supportive team dedicated to community wellbeing and property management.
- Benefits: Competitive salary, generous leave, training opportunities, and employee discounts.
- Other info: Flexible working options and commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives while developing your skills in a hands-on role.
- Qualifications: Experience in building maintenance and strong communication skills required.
The predicted salary is between 27500 - 33500 £ per year.
Location: Covering Derby and surrounding areas - DE21 6AR
Salary: £27,500 - £33,500 dependent on skills and experiences
Schedule: Full time role 37.5 hours per week, working between 8am-5pm Monday-Friday - van and tools provided.
Overview
As a Maintenance Operative in our AASC team, you’ll play a hands‑on role in making sure the properties we manage are safe, functional, and meet the service standards our communities depend on. Your work will have a direct and positive impact on people’s day‑to‑day living conditions. You’ll deliver essential maintenance across a designated portfolio, helping us create living environments that are safe, welcoming, and compliant. This is purposeful work where your expertise helps ensure every property meets Home Office requirements and supports a positive experience for the people who live there.
Responsibilities
- Provide general building maintenance services across a defined property area.
- Report and close faults using the AORA IT system to keep property records accurate.
- Ensure properties are free from building defects in line with Home Office Contract standards.
- Liaise with approved subcontractors, ensuring access, quality standards, and audit checks.
- Undertake annual Portable Appliance Tests (PAT) for all properties in your portfolio.
- Where applicable, deliver specialist trade duties and support colleagues with fault‑finding.
- Carry out garden maintenance, furniture repairs, and materials management using approved suppliers.
- Manage waste removal responsibly and in line with recycling requirements.
- Complete KPI‑driven tasks on time, prioritising urgent work and collaborating with Housing Officers.
Qualifications
- Experience in building maintenance or a relevant trade.
- Knowledge of health and safety principles and safe working practices.
- The ability to prioritise work, manage time effectively, and solve problems independently.
- Strong communication and collaboration skills, working closely with colleagues and stakeholders.
- A valid UK driving licence and willingness to travel across the region.
Vetting & Security Checks
This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. Depending on the nature of the role you may also need formal Security Clearance such as CTC or SC, which includes more detailed background checks. UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire.
What We Offer
- Competitive salaries with annual reviews.
- Up to 6% contributory pension scheme.
- 25 days' annual leave plus bank holidays.
- Training and development: Wide range of learning opportunities, funding for qualifications and apprenticeships, mentoring opportunities, internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, health cash plans, 30% off Serco‑managed leisure centres.
- Discounts: Save across around 1,000 retailers, food, clothing, entertainment, travel.
- Employee networks: Dedicated networks for support, sharing, networking.
- Charity: Paid volunteering day each year, option to donate to favourite charity tax‑free via Payroll Giving Scheme.
Equality, Diversity and Inclusion
We see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. We make reasonable adjustments at interview through to employment and encourage applications from a diverse candidate pool. We welcome flexible working. We are proudly Disability Confident Leader employers and holders of the Gold Inclusive Employer Standard. We support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge.
Maintenance Operative - Derby in Little Eaton employer: Serco
As a Maintenance Operative with our AASC team in Derby, you will join a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. We offer competitive salaries, extensive training opportunities, and a commitment to diversity, ensuring that every team member can thrive while making a meaningful impact on the communities we serve. With benefits like a contributory pension scheme, generous annual leave, and discounts across various retailers, working with us means being part of a dedicated team that values your contributions and supports your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Operative - Derby in Little Eaton
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Maintenance Operative - Derby in Little Eaton
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Serco's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Serco. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Serco
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Serco.