At a Glance
- Tasks: Ensure pool safety, provide customer care, and maintain cleanliness.
- Company: More Leisure Trust promotes active lifestyles in a friendly and safe environment.
- Benefits: Enjoy free leisure access, discounts, training opportunities, and a pension contribution.
- Why this job: Join a supportive team and make a real impact on community safety and enjoyment.
- Qualifications: Strong swimming skills and National Pool Lifeguard Qualification required.
- Other info: Flexible working hours with a 3-week rota, including early mornings and weekends.
The predicted salary is between 18845 - 23600 £ per year.
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Location: Water Meadows Swimming and Fitness Complex
Contract Type: Full Time
Job Type: Permanent, full time
Working Hours: 37 hours, 3-week rota, including earlies (from 5.30am) lates (up to 9.30pm), weekends and bank holidays
Salary: Up to £23,556 per annum + Excellent Benefits
Here at More Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To deliver those services takes an enthusiastic and customer-focused team – and right now we are looking to recruit for a full time Lifeguard to join our centre.
As a Lifeguard, you’ll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit.
You will be providing customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment. And of course, when needed – you’ll help to save lives.
Without you, there can’t be any pool activity. But you won’t be working alone. Our leisure centre has a close-knit and supportive team, all working towards providing an inclusive leisure hub for the entire community. You will also receive fantastic training and development opportunities and benefits including free leisure access and other various discounts.
What you\’ll need to do the role:
You’ll need to have excellent customer service skills as you’ll be interacting heavily with our customers. So, whether you’ve earned that experience in a leisure or another customer-facing environment, you’ll be a people person who is happy dealing with people of all ages and backgrounds.
As a lifeguard, you’ll naturally need to be safety conscious, vigilant, and able to deal with pressurised situations. Lastly, you’ll need to have strong swimming skills and it’s essential that you hold a National Pool Lifeguard Qualification (Royal Life Saving Society).
This role will require a DBS check.
Why Serco:
A place you can make an impact: Swimming pools are the beating hearts of our leisure centres, and without lifeguards, we can’t operate. You ensure that our customers can enjoy their activity in safety and when needed you save lives.
A place you can count on: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions you can move into other centre management roles in one of our 55 facilities.
A place for you: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you’ll also find all the resources you need for career progression through Serco Learning.
What we offer:
- Free membership at the Centre plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- 21 days annual leave + Public Holidays
- Life assurance up to 2x base salary
- For all Leisure benefits please see Employee Benefits (moreleisure.com)
Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.
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Lifeguard employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard
✨Tip Number 1
Familiarise yourself with the specific duties of a lifeguard at Water Meadows Swimming and Fitness Complex. Understanding their focus on customer service and safety will help you demonstrate your alignment with their values during any interviews.
✨Tip Number 2
Highlight any previous experience in customer-facing roles, especially in leisure or fitness environments. Being able to share specific examples of how you've provided excellent customer service can set you apart from other candidates.
✨Tip Number 3
Prepare for potential situational questions that assess your ability to handle pressurised situations. Think of scenarios where you had to act quickly and effectively, as this will showcase your readiness for the role.
✨Tip Number 4
Make sure to emphasise your swimming skills and any relevant qualifications, such as the National Pool Lifeguard Qualification. Being confident in your abilities will reassure the hiring team of your capability to perform the job safely.
We think you need these skills to ace Lifeguard
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience in customer service or lifeguarding roles. Mention specific situations where you demonstrated your ability to handle pressurised situations and ensure safety.
Showcase Your Qualifications: Clearly state your National Pool Lifeguard Qualification and any other relevant certifications. This is essential for the role, so make it prominent in your CV and cover letter.
Tailor Your Application: Customise your CV and cover letter to reflect the values and goals of More Leisure Trust. Show that you understand their commitment to providing a safe and enjoyable environment for all customers.
Express Your Passion: In your cover letter, convey your enthusiasm for promoting active and healthy lifestyles. Share why you want to be a lifeguard and how you can contribute to the community at Water Meadows Swimming and Fitness Complex.
How to prepare for a job interview at Serco
✨Show Your Customer Service Skills
As a lifeguard, you'll be interacting with customers of all ages. Be prepared to share examples of how you've provided excellent customer service in previous roles, highlighting your ability to remain calm and friendly under pressure.
✨Demonstrate Safety Awareness
Safety is paramount in this role. During the interview, discuss your understanding of safety protocols and how you would handle emergency situations. This will show that you're vigilant and ready to act when needed.
✨Highlight Your Swimming Proficiency
Since strong swimming skills are essential, be ready to talk about your swimming background. If you have any certifications or relevant experience, make sure to mention them to reinforce your capability as a lifeguard.
✨Express Team Spirit
The role requires working closely with a supportive team. Share experiences where you've collaborated effectively with others, demonstrating that you're a team player who values cooperation and community.