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- Tasks: Manage daily operations and lead teams at The Leys Leisure Centre.
- Company: Join Serco, a leader in providing quality leisure services.
- Benefits: Enjoy free facility membership and professional training opportunities.
- Other info: Part-time role with flexible hours and a supportive work environment.
- Why this job: Make a difference in your community while developing leadership skills.
- Qualifications: Experience in team management and customer service is essential.
The predicted salary is between 12000 - 18000 £ per year.
Serco is hiring a Duty Manager for The Leys Leisure Centre in Oxford. This part-time role involves managing the daily operations, leading teams, and ensuring a safe and welcoming environment.
Key responsibilities include:
- Compliance with health and safety standards
- Responding to customer needs
- Maintaining high quality services
Applicants should have experience managing teams in a customer-focused environment. The role offers benefits such as free facility membership and professional training opportunities.
Leisure Centre Duty Manager - Part-Time Lead Service & Safety employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Centre Duty Manager - Part-Time Lead Service & Safety
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry or even those who work at Serco. A friendly chat can sometimes lead to insider info about the role and might just give you that edge.
✨Tip Number 2
Prepare for the interview by brushing up on your health and safety knowledge. Since this role is all about ensuring a safe environment, showing that you’re clued up on compliance will definitely impress the hiring team.
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past experiences where you’ve successfully managed teams or improved customer satisfaction. We want to see how you can bring that magic to The Leys Leisure Centre.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Leisure Centre Duty Manager - Part-Time Lead Service & Safety
Some tips for your application 🫡
Show Your Leadership Skills: When applying, make sure to highlight your experience in managing teams. We want to see how you've led others in a customer-focused environment, so share specific examples that showcase your leadership style.
Emphasise Safety Compliance: Since this role involves ensuring health and safety standards, it's crucial to mention any relevant experience you have in this area. We appreciate candidates who understand the importance of a safe environment for both staff and customers.
Tailor Your Application: Take the time to customise your application to fit the job description. We love seeing applicants who take the initiative to align their skills and experiences with what we're looking for at The Leys Leisure Centre.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Serco
✨Know Your Stuff
Make sure you’re familiar with the health and safety standards relevant to leisure centres. Brush up on any regulations that Serco follows, as well as common customer service scenarios you might face. This will show that you’re not just interested in the role but also prepared for it.
✨Showcase Your Leadership Skills
Since this role involves managing teams, be ready to share specific examples of how you've successfully led a team in a customer-focused environment. Think about challenges you faced and how you overcame them, as this will demonstrate your capability to handle the responsibilities of a Duty Manager.
✨Engage with Customer Needs
Prepare to discuss how you would respond to various customer needs and complaints. Serco values a welcoming environment, so think of ways you can enhance customer experience and ensure satisfaction. This could include ideas for improving services or handling difficult situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how Serco measures success in this role. This shows your genuine interest in the position and helps you understand if it’s the right fit for you.