At a Glance
- Tasks: Support the coordination of activities for prisoners, ensuring they engage in beneficial programmes.
- Company: Join Serco, a company dedicated to innovation and diversity in public services.
- Benefits: Enjoy a competitive salary, pension, and exclusive discounts on various services.
- Other info: Work in a supportive environment with opportunities for personal growth.
- Why this job: Make a real difference in rehabilitation while developing your administrative skills.
- Qualifications: GCSE C in Maths and English; IT skills are a plus.
The predicted salary is between 26510 - 26510 £ per year.
Salary – £26,510 Per Annum Plus Serco Benefits.
Hours – Full Time 40 hours per week – Monday to Friday
Administrating and supporting the coordination of the fulfilment and accurate recording/analysis of purposeful activity spaces across HMP Fosse Way, ensuring the right prisoners are engaging in the right activities, at the right time; as directed by their Resettlement Action Plan (RAP) whilst ensuring performance targets are met / exceeded.
Main Accountabilities
- Contribute towards the implementation and fulfilment of the purposeful activity strategy, maximising opportunities for prisoners to engage in work, education and training that will benefit their rehabilitation and the efficient running of the prison.
- To provide administrative support for all areas of the Learning and Skills Department.
- To always ensure that all scheduling records are complete and input onto CMS, and appropriate local recording systems, including manual and electronic files.
- Identify those prisoners eligible for education and activities and start to process in line with the relevant timetables.
- To ensure that all activities places are allocated.
- To work as part of the team in an efficient and professional manner.
- To communicate to all colleagues, throughout the prison in an appropriate and professional manner.
- To understand all relevant policies and procedures and provide help and support in all areas of the function as required by your line manager.
- To demonstrate a positive attitude to change and show flexibility in the workplace.
- To ensure a high level of security and confidentiality is maintained in relation to staff and prisoners, and that all information, both written and oral, is treated confidentially.
- To administer all systems within the department.
- Produce reports as requested.
- To maintain accurate records of all actions taken.
- Enter appropriate figures for all your areas of responsibility onto the month end report by the specified date.
- Daily filing and archiving of records when required.
- To undertake other duties as directed by senior management.
Qualifications
Essential: GCSE C in Maths and English
Desirable: ECDL/IT qualifications
Experience
- Excellent knowledge of Microsoft packages.
- Good working knowledge of databases.
- Demonstration of flexibility and the ability to work to deadlines and under pressure.
Skills And Abilities
- Able to form good working relationships.
- Able to work independently and as part of a busy small team.
- To solve issues at the earliest stage, presenting solutions to managers when required.
- To adhere to Data Protection at all times.
What You Need To Do The Role
- Excellent IT, written and oral communication skills.
- Excellent organisational skills and ability to manage workload.
- Ability to work under pressure.
- Able to reflect on own performance and to strive for continuous improvement.
- To maintain professional relationships with colleagues from other areas.
- To ensure that information and data, processing, storage, and transmission of systems and processes are managed appropriately and in guidance with data protection and Serco policies.
What We Offer
- Pension up to – 6%.
- Employee Assistance Programme.
- Serco Benefits package – discounts include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans, and leisure centre memberships.
- A safe and supportive culture.
- Chance to contribute to innovation in public services.
- A company passionate about diversity and inclusion.
Allocations Administrator in Leicester employer: Serco
At HMP Fosse Way, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and innovation. As an Allocations Administrator, you will benefit from a competitive salary, a comprehensive benefits package, and opportunities for professional growth within a dynamic team dedicated to making a positive impact on rehabilitation. Join us in creating meaningful change while enjoying perks like discounts on leisure activities and a strong commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Allocations Administrator in Leicester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HMP Fosse Way on LinkedIn. A friendly chat can give us insider info about the role and help us stand out in the application process.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. We should focus on our organisational skills and how we handle pressure, as these are key for the Allocations Administrator position.
✨Tip Number 3
Showcase our IT skills! Be ready to discuss our experience with Microsoft packages and databases during the interview. We can even bring examples of reports or projects we've worked on to demonstrate our capabilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Allocations Administrator in Leicester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Allocations Administrator role. Highlight your relevant experience and skills that match the job description, especially your organisational skills and IT proficiency.
Showcase Your Communication Skills:Since this role involves a lot of communication, emphasise your written and oral communication skills in your application. Use clear and professional language to demonstrate your ability to convey information effectively.
Be Detail-Oriented:Pay attention to detail in your application. Ensure there are no typos or errors, as accuracy is key in this role. Double-check your records and examples to show you can maintain high standards.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company!
How to prepare for a job interview at Serco
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Allocations Administrator role. Familiarise yourself with the responsibilities outlined in the job description, especially around managing activity spaces and supporting prisoners' rehabilitation. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your IT Skills
Since excellent IT skills are essential for this position, be prepared to discuss your experience with Microsoft packages and databases. You might even want to bring examples of reports or documents you've created in the past to demonstrate your proficiency. This will give you an edge and show that you can hit the ground running.
✨Demonstrate Team Spirit
The role requires working as part of a small team, so be ready to share examples of how you've collaborated with others in previous jobs. Highlight any experiences where you’ve contributed to a positive team environment or helped solve issues collectively. This will show that you can work well with colleagues and adapt to the dynamic nature of the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and flexibility under pressure. Think of situations where you had to manage tight deadlines or handle sensitive information. Practising your responses will help you articulate your thought process clearly during the interview.
