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- Tasks: Supervise domestic staff and maintain hygiene standards in a hospital environment.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Competitive salary, 27 days leave, pension scheme, and wellbeing support.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: Good communication skills and basic food hygiene certification required.
- Other info: Flexible hours, career progression opportunities, and a supportive team culture.
The predicted salary is between 15400 - 21500 £ per year.
Part Time, 32.5 hours per week. Monday – Friday 6 Month Fixed Term Contract. Salary – £25,694.00 per annum, pro rata, plus company benefits.
Forth Valley Royal Hospital has 860 in‑patient beds on one site with approximately 95,000 sqm of area. Ward sizes are generally 32 beds with about 50% single rooms. The Housekeeper will provide direction and guidance to the domestic staff within their own area, liaising with patients and clinical staff to maintain hygiene standards in the domestic and catering environment.
Main Accountabilities- Deliver housekeeping, cleaning, catering and customer services to an agreed standard within clinical areas and departments.
- Carry out duties in accordance with agreed Method Statements.
- Communicate effectively with all levels of staff.
- Comply with the Board’s policies on Health & Safety, COSHH and other statutory legislation.
- Advise the helpdesk on any defects within own area.
- Provide direction and assistance to domestic assistants within the area.
- Serve patient beverages and meals, then clear and clean the area after meals.
- Ensure kitchen/server areas and all associated equipment are clean and tidy at all times.
- Stack and empty dishwasher.
- Distribute clean linen supplies to wards and transfer soiled linen and waste from the dirty utility to the linen chute.
- Order goods and materials as necessary from team leaders.
- Maintain records as required.
- Assist with staff appraisals.
- Undertake cleaning tasks as required to maintain service delivery.
- Supervise the ward domestic staff within own area.
- Good communication skills.
- Show initiative and self‑motivation.
- Be aware of the service image.
- Be physically fit for the work.
- Friendly and reliable.
- Prepared to work unsociable hours.
- Pay attention to detail.
- Risk Assessment awareness.
- Flexible attitude to working times and methods.
- Customer focus.
- Numerate/literate.
- Possess BICSc training to Operator Proficiency Certificate Level 1 (OPC L1).
- Basic Food Hygiene Certification.
- Health and Safety Awareness.
- Site Orientation and Corporate Induction.
- Customer Care skills.
- Fire Safety knowledge.
- Competitive salary with annual reviews.
- 27 days annual leave.
- Up to 6% contributory pension scheme.
- Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities and internal progression focus.
- Wellbeing support: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans, 30% off at Serco‑managed leisure centres.
- Discounts across approximately 1,000 retailers and retailers, entertainment and travel.
- ShareSave scheme for saving via purchased Serco shares.
- Employee networks for support, networking, and community.
- Annual paid volunteering day; payroll giving scheme to donate to chosen charities.
Serco delivers essential public services worldwide across defence, transport, justice, immigration, healthcare and citizen services. We are a team of 50,000 people, committed to redesigning services for everyone and fostering diversity, inclusion, and belonging.
ApplyPlease click the apply button to complete your application. The closing date may be moved forward if the application volume is high, so apply promptly to avoid disappointment.
Serco is committed to building a diverse and inclusive organisation, supporting people with unspent criminal convictions, and making reasonable adjustments for disabled applicants. We participate in the ‘Ban the Box’ pledge and are Disability Confident Leaders with the Gold Inclusive Employer Standard.
For assistance with your application, contact 0345 010 4000.
Housekeeper in Larbert employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper in Larbert
✨Tip Number 1
Get to know the hospital environment! Familiarise yourself with Forth Valley Royal Hospital's layout and services. This will help you feel more confident during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Housekeeper, you'll need to liaise with patients and staff. Try role-playing common scenarios with friends or family to boost your confidence and ensure you can communicate effectively.
✨Tip Number 3
Show off your attention to detail! During interviews, share examples of how you've maintained high standards in previous roles. This will demonstrate your commitment to hygiene and customer service, which are key for this position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our team at Serco. Don’t wait too long, as the closing date might change!
We think you need these skills to ace Housekeeper in Larbert
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housekeeper role. We want to see how you can contribute to maintaining hygiene standards and supporting the team at Forth Valley Royal Hospital.
Show Off Your Communication Skills: Since effective communication is key in this role, don’t forget to showcase your ability to liaise with both patients and clinical staff. We love seeing examples of how you've successfully communicated in previous jobs!
Highlight Your Attention to Detail: As a Housekeeper, attention to detail is crucial. Be sure to mention any past experiences where your keen eye for cleanliness and organisation made a difference. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at Serco!
How to prepare for a job interview at Serco
✨Know Your Role
Make sure you understand the responsibilities of a Housekeeper at Forth Valley Royal Hospital. Familiarise yourself with the specific tasks mentioned in the job description, like maintaining hygiene standards and supervising domestic staff. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully communicated with team members or patients in the past. Think about situations where you had to give direction or resolve issues, as this will demonstrate your ability to liaise with both clinical staff and domestic assistants.
✨Highlight Your Attention to Detail
As a Housekeeper, attention to detail is crucial. Be ready to discuss how you ensure cleanliness and hygiene in your previous roles. You might want to mention any specific methods or checklists you use to maintain high standards, which will show that you take pride in your work.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle situations like a patient needing assistance or a cleaning emergency. Practising these scenarios can help you articulate your thought process and demonstrate your problem-solving skills effectively.
