Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Make customer reservations and assist with department operations while delivering exceptional service.
- Company: Leading service management company with a supportive team culture.
- Benefits: Competitive pay, benefits, and personal development opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills in a rewarding role.
- Qualifications: Strong communication and organisational skills are essential.
- Other info: Part-time position with great potential for personal growth.
The predicted salary is between 10 - 13 £ per hour.
A leading service management company is seeking a part-time Customer Service Assistant in Kirkwall. The role involves making customer reservations, assisting with department operations, and delivering exceptional service.
Candidates should excel in communication and possess strong organizational skills. This position offers competitive pay and benefits, along with opportunities for personal development in a supportive team environment.
Part-Time Reservations & Customer Service Advisor in Kirkwall employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Reservations & Customer Service Advisor in Kirkwall
✨Tip Number 1
Get to know the company! Research their values and services so you can tailor your conversation during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing with a friend or family member. It’ll help you feel more confident when chatting with potential employers.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. You never know who might give you a heads-up about job openings or even refer you directly!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows us you're serious about joining our team!
We think you need these skills to ace Part-Time Reservations & Customer Service Advisor in Kirkwall
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer service, make sure your application highlights your communication skills. Use clear and friendly language to show us you can connect with customers effortlessly.
Organise Your Application: We love a well-structured application! Make sure your CV and cover letter are easy to read and neatly organised. This shows us that you have strong organisational skills, which are key for the role.
Tailor Your Cover Letter: Don’t just send a generic cover letter! Take a moment to tailor it to the job description. Mention how your experience aligns with making customer reservations and assisting with operations – we want to see your passion for the role!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Serco
✨Know the Company Inside Out
Before your interview, take some time to research the service management company. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Service Assistant, communication is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate effectively during the interview.
✨Organisational Skills Matter
Since the role involves making reservations and assisting with operations, be ready to discuss how you stay organised. Share specific tools or methods you use to manage your tasks efficiently. This will highlight your suitability for the position and reassure them of your capability.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This shows that you’re not just interested in the job, but also in how you can grow within the company.
