At a Glance
- Tasks: Lead membership sales and create a welcoming environment for customers.
- Company: Join Leisure Solutions Community Trust, promoting health and wellbeing in the community.
- Benefits: Competitive hourly rate, commission, 21 days holiday, and extensive training opportunities.
- Other info: Be part of a diverse team with excellent growth opportunities and employee benefits.
- Why this job: Make a real impact on people's lives while developing your career in a supportive environment.
- Qualifications: Sales experience, strong communication skills, and a proactive approach to achieving targets.
The predicted salary is between 30000 - 40000 £ per year.
Location: Tunbridge Wells, TN4 9TX
Hourly Rate: £13.57 plus commission and excellent benefits
Schedule: Permanent, Part-Time, 30 hours per week. Monday to Sunday, typical shifts required are 9am to 2.30pm or 2.30pm-8pm, with 2 days off provided on the weekly rota.
Ready to impact a better future? Here at Leisure Solutions Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Sales Supervisor to join our Team.
As a Sales Supervisor in our Leisure team, you’ll lead membership sales activity and oversee front of house operations, creating a welcoming environment while driving commercial performance and growth. This role has a real impact on the local community, helping more people access health and wellbeing facilities while ensuring every customer receives a positive and seamless experience. You’ll play a key part in creating a space where people feel supported, motivated and inspired to lead healthier lives.
What you’ll do as Sales Supervisor
- Lead and promote membership sales activity, including generating new leads
- Meet and exceed membership sales and revenue targets
- Manage the customer journey from initial enquiry through to joining and beyond
- Plan and deliver outreach activity and marketing campaigns using the monthly planner
- Support and advise management on membership performance and opportunities
- Line manage the sales and reception teams, including rota planning, recruitment and training
- Attend seasonal events
Does this sound like you? You’ll be a great fit for this role if you have:
- Experience in a sales or customer-focused environment with a strong understanding of service excellence
- Experience of creating and implementing a marketing plan
- Good organisational, analytical and IT skills to support reporting and planning
- Strong communication skills and the ability to engage and motivate others
- Proven ability to drive results and achieve targets within a team setting
- A proactive, motivated approach and commitment to delivering positive outcomes
Vetting and checks: As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Holidays: 21 days pro rata plus bank holidays
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
Sales Supervisor in Kent employer: Serco
At Leisure Solutions Community Trust, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment in Tunbridge Wells. As a Sales Supervisor, you'll not only lead a passionate team but also play a vital role in enhancing community health and wellbeing, all while enjoying competitive pay, extensive training opportunities, and a range of employee benefits that promote personal and professional growth. Join us to make a meaningful impact and thrive in a culture that values your contributions and encourages you to reach your full potential.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Supervisor in Kent
✨Leverage Local Networking Events
Get yourself to local meetups and networking events in the sales and business development world. Connecting with fellow sales enthusiasts can lead to potential leads for part-time roles—plus, you’ll get to showcase your passion right off the bat!
✨Showcase Your Expertise on Social Media
Don’t underestimate the power of platforms like LinkedIn to demonstrate your knowledge in sales. Post articles, share insights, or engage with industry-related content. This visibility can catch the eye of companies like Serco looking to hire part-time talent.
✨Utilise Job Boards Specific to Sales
Make sure you're scouring job boards that are known for sales positions, like SalesGravy or We Work Remotely. These platforms often list part-time opportunities that aren’t found elsewhere—so keep your eyes peeled!
✨Direct Outreach to Companies
Don’t wait for the listings to come to you—reach out directly to businesses that excite you, like Serco. Send them a friendly message expressing your interest in part-time opportunities, demonstrating that you’re proactive and eager to join their team.
We think you need these skills to ace Sales Supervisor in Kent
Some tips for your application 🫡
Show Off Your Sales Skills:For a role in sales and business development, we want to see your knack for hitting targets and closing deals. Highlight any previous experience in sales, whether it’s a part-time gig or a student project. Share specific achievements, such as exceeding sales goals or engaging with clients. This is your chance to shine!
Make Your CV Customer-Focused:Your CV should speak volumes about your ability to connect with customers and build relationships. Include any relevant experience in sales strategies, customer account management, or even retail positions. Put those soft skills front and centre; we love to see great communication and negotiation skills that can make a difference in our team!
Tailor Your Cover Letter:When writing your cover letter, we want to feel your passion for sales! Share why you're excited about the part-time opportunity at Serco and how you can contribute to our growth. Don’t forget to mention what you aim to learn while working with us – it’ll show your eagerness to grow and make a splash in the sales world!
References Matter!:Don’t forget to gather solid references who can vouch for your sales abilities. This can be from a previous employer or a mentor in a related field. Including these will seriously add weight to your application, showing us that others believe in your potential just as much as you do. Let’s make your application one to remember!
How to prepare for a job interview at Serco
✨Showcase Your People Skills
In sales and business development, it’s all about connecting with people. Be ready to discuss your experience in building relationships and closing deals. Bring examples of how you've successfully navigated tricky conversations or turned a 'no' into a 'yes' – this is your chance to shine!
✨Research Serco’s Products and Customers
Dig deep into what Serco sells and who their customers are. Show them you’re genuinely interested! Be prepared to discuss how your skills and experiences can help improve their current strategies or solve problems they’re facing. Tailor your insights to reflect their market position.
✨Prepare for Role-Playing Scenarios
Interviewers for part-time sales roles often like to throw in some role-playing to see how you handle real-life sales scenarios. Practice by simulating a pitch for Serco’s product or service, or prepare for objections you might encounter. It’ll help you think on your feet and show off your sales prowess!
✨Flexibility and Availability is Key
In a part-time role, your availability can be a big factor. Be clear about your schedule during the interview, and express your enthusiasm for flexible shifts. Demonstrating that you can adapt and commit to their needs will position you as a reliable candidate that they can count on!
