At a Glance
- Tasks: Supervise pool activities, ensure safety, and support the leisure team.
- Company: Join Serco, a leader in leisure services, promoting active lifestyles.
- Benefits: Free gym membership, training opportunities, and discounts at 1,000 retailers.
- Other info: Flexible working options and inclusive recruitment practices.
- Why this job: Make a positive impact on your community while developing your career.
- Qualifications: Strong swimming skills and leadership experience preferred.
The predicted salary is between 40582 - 49600 £ per year.
Location: The Weald Sports Centre, Cranbrook, TN17 2PN
Salary: £27,740 plus excellent benefits
Schedule: Permanent, Full-time, 40 hours per week, Monday to Friday shift times: 6am to 2pm or 2pm to 10pm, Weekend shift times: 6am to 2pm or 2pm to 6pm
Make a positive difference every day. At Serco, we're pleased to be recruiting on behalf of Leisure Solutions Community Trust (LSCT). Leisure Solutions Community Trust encourages active, healthy lifestyles across the local community. Providing affordable access to a wide range of sports and leisure facilities in a safe, clean, friendly and welcoming space, their goal is to support healthier and happier lives for everyone.
Delivering these services relies on an enthusiastic, customer-focused team, and they're now looking for a Senior Lifeguard to join their team and help make a positive difference every day. As a Senior Lifeguard, you will be an important part of the leisure team, ensuring that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit. You'll also play a key role in ensuring the safe and successful day-to-day operation of the sports centre by supporting the Duty Manager in leading operational teams, maintaining high standards across the facility, and helping to create a welcoming environment where customers and colleagues can thrive. Your work has purpose, helping more people stay active, healthy and connected while making a positive impact on communities.
What you’ll do as a Senior Lifeguard:
- Provide customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment.
- Support the Duty Manager and act as Relief Duty Manager when required (training to be provided).
- Act as the responsible person and key holder when required, including opening and closing the facility.
- Supervise, motivate and support Lifeguards and Leisure Assistants throughout each shift.
- Oversee poolside operations and ensure the safe supervision of all activities.
- Carry out operational checks, audits and inspections while maintaining high standards of customer service and cleanliness throughout the centre.
- Monitor compliance with health and safety legislation, Normal Operating Procedures (NOPs) and Emergency Action Plans (EAPs).
Does this sound like you?
- You are a strong and confident swimmer (competency assessment at interview).
- You have supervisory experience or are ready to take the next step in your leisure career.
- You’re an excellent communicator with strong leadership and customer service skills.
- You can stay calm under pressure and respond confidently to incidents and emergencies.
- You take pride in maintaining high operational standards and creating a safe, welcoming environment for everyone.
- NPLQ (National Pool Lifeguard Qualification).
What we offer:
- Free gym membership for you and your immediate family.
- Free safeguarding training and DBS checks.
- Free swimming lessons and holiday clubs for one child (50% off for additional children).
- 21 days’ holiday plus bank holidays.
- 6% employer matched pension contribution.
- Training and development opportunities.
- Employee Assistance Programme, Wisdom wellbeing app, Personal Trainer discounts.
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment, travel, and gym equipment.
Vetting and checks: An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Ready to make a difference? Apply today.
Serco Leisure is one of the UK's leading national operators of leisure centres, destination venues and elite sporting facilities, managing sites, services and recruitment on behalf of the Leisure Trust.
Our inclusive recruitment commitment: We prioritise your skills and potential, and champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
Please note, for many of our roles, a DBS check will be required.
For support with your application, please contact recruitmentuk@serco.com.
B7 Sports Instructor in Kent employer: Serco
Serco Inc. is an exceptional employer that values its employees by offering a dynamic work culture and opportunities for professional growth in the heart of Virginia Beach. With a focus on supporting government contracts, employees benefit from a collaborative environment that encourages innovation and teamwork, alongside competitive benefits and flexible working arrangements that enhance work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land B7 Sports Instructor in Kent
✨Get Involved in Local Sports Communities
Dive into your local sports scene! Attend community games, coaching sessions, and meet-ups. Building relationships with coaches and team managers can help you uncover job opportunities before they even hit the job boards.
✨Leverage Internships and Volunteering
Even though you’re after a full-time role, don’t underestimate internships or volunteering in sports organisations. These positions not only give you hands-on experience but can also lead to permanent openings. Plus, it’s a fantastic way to make your face known in the industry!
✨Visit Sports Job Fairs
Keep an eye out for sports job fairs and career expos specific to the recreation management field. These events are goldmines for meeting hiring managers from organisations like Serco. Bring your A-game and be ready to chat about how you can contribute to their team!
✨Apply Through Our Website
Don't forget to check out openings on our site! Our listings will often include positions at excellent organisations in sports recreation management, including Serco. Applying directly through our platform increases your chances of getting noticed by recruiters. Let's get you that dream job!
We think you need these skills to ace B7 Sports Instructor in Kent
Some tips for your application 🫡
Show Off Your Passion for Sports:In your cover letter, let your enthusiasm for sports and recreation shine through! We want to see your genuine interest in the industry and how it's shaped your career choices. Sharing specific experiences, like managing a team or organising an event, can really make you stand out.
Highlight Relevant Experience:When crafting your CV, focus on any relevant internships, volunteer work, or part-time jobs related to sports and recreation management. Make sure to quantify your achievements – did you increase team participation by a certain percentage or successfully lead a project? Numbers speak volumes!
Tailor Your CV for Sports Management:Use a CV format that emphasises your skills in leadership, teamwork, and event coordination. Don’t forget to include specific training or certifications that relate to sports management, as these can set you apart from other applicants. We love seeing candidates with relevant qualifications!
Express Your Long-Term Goals:In your application, we want to see your career aspirations in sports management. Don’t hesitate to include how you envision your future in this industry and how joining Serco aligns with those goals. We’re looking for candidates who are not just a perfect fit for the role but are also excited about growing with us!
How to prepare for a job interview at Serco
✨Highlight Your Passion for Sports
When chatting with Serco, make sure to express your genuine love for sports and recreation. Share experiences that showcase your passion, whether it's managing a local sports team, organising events, or simply being an active participant in various activities. This helps them see you're not just a fit on paper, but also someone who truly cares about the field.
✨Showcase Your Management Skills
This role is all about managing resources and people, so be ready to discuss your leadership and organisational skills. Prepare some examples from your past experiences where you've successfully led a team or managed a project, particularly in a sports or recreation setting. Use the STAR (Situation, Task, Action, Result) technique to make your answers concise and impactful.
✨Be Prepared for Scenario-Based Questions
Expect case studies or scenario-based questions that assess your problem-solving and decision-making skills. You might be asked how you would handle a tricky situation, such as resolving a conflict between team members or managing a crisis during a major event. Think through these scenarios and practice how you’d articulate your thought process and solutions.
✨Demonstrate Enthusiasm for Team Collaboration
In the sports and recreation management field, teamwork is essential. During the interview, be prepared to discuss how you work within a team and foster a collaborative environment. Share success stories where teamwork led to a positive outcome, emphasising how you built relationships and encouraged participation among team members to achieve a common goal.
