At a Glance
- Tasks: Maintain and improve hospital buildings, ensuring a safe and functional environment.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: 35 days holiday, pension scheme, health support, and discounts at retailers.
- Other info: Inclusive workplace with opportunities for growth and development.
- Why this job: Make a real impact on patient care and community wellbeing every day.
- Qualifications: 3 years joinery experience and strong problem-solving skills required.
The predicted salary is between 27776 - 30354 £ per year.
Location: Queen Elizabeth University Hospital, Glasgow, G51 4TF
Salary: Agenda For Change band 4, £31,537 plus excellent benefits
Schedule: Permanent, Full-time, Monday to Friday, 8am to 4pm (plus on call 4pm to 8am, 1 week out of 4)
Ready to impact a better future? As a Joiner in our Estates team, you’ll help maintain, repair and improve the hospital environment, ensuring buildings, facilities and infrastructure remain safe, functional and fit for purpose. Your expertise will support the delivery of essential healthcare services while creating a positive impact for patients, visitors and colleagues. Every day, your work has purpose. By carrying out planned and reactive maintenance, supporting building improvements and helping keep critical healthcare facilities operational, you’ll play an important role in creating safe, welcoming environments that support patient care and positively impact communities. This is an opportunity to take pride in your craft, contribute to meaningful work and help impact a better future.
What you’ll do as a Joiner:
- Carry out planned preventative maintenance, repairs and improvement works across hospital buildings and infrastructure.
- Undertake building fabric repairs, installations and maintenance activities in line with relevant regulations, procedures and safety requirements.
- Interpret technical drawings, specifications and maintenance instructions to deliver high-quality workmanship.
- Diagnose faults, complete repairs and support maintenance activities across a range of building-related disciplines.
- Accurately complete work orders, service sheets, test certificates and maintenance records using computerised systems where required.
- Liaise with Maintenance Officers, colleagues, contractors and other stakeholders to ensure maintenance activities are completed effectively and safely.
Does this sound like you?
- Minimum of 3 years’ experience in joinery, with the ability to carry out maintenance, repair and installation work to a high standard.
- Knowledge of health and safety practices, including the safe use of tools, equipment and permit-to-work systems.
- Strong problem-solving skills with the ability to work independently and manage priorities effectively.
- Good communication and customer care skills, ideally gained within a healthcare, facilities management or similar environment.
- A team-focused approach with a willingness to learn, share knowledge and support apprentices, trainees and colleagues.
- Full, Clean UK Driving Licence.
What we offer:
- 35 days’ holiday including bank holidays.
- Up to 6% contributory pension scheme.
- Company sick pay (Agenda For Change).
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service.
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity.
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.
Vetting and checks: This role requires membership of the PVG Scheme, which involves a detailed check of spent and unspent convictions and other relevant information to ensure safeguarding compliance. You will also complete an Occupational Health Questionnaire so we can provide any necessary support to help you carry out your responsibilities.
Let’s impact a better future, together. Apply today.
A little bit about us: At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment: We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.
Joiner employer: Serco
Serco is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. As a Ward Host Assistant at University Hospital Southampton, you will enjoy flexible shift options and the chance to make a meaningful impact on patient care, all while being part of a team that values hospitality and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Joiner
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Joiner
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Serco's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Serco. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Serco
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Serco.
