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- Tasks: Visit homes to install tagging equipment and support individuals in the justice system.
- Company: Join Serco, a leader in delivering essential public services worldwide.
- Benefits: Enjoy a competitive salary, company car, pension, and health benefits.
- Why this job: Make a real difference in communities while gaining valuable experience.
- Qualifications: Valid UK driver’s licence, good communication skills, and a commitment to making a difference.
- Other info: Flexible working hours with a supportive team culture that values diversity.
The predicted salary is between 25440 - 25440 £ per year.
Working as a Field Officer for our Electronic Monitoring Service is more than just a job – it’s the chance to be part of something great, to join a team where your contributions are valued, and where you can positively impact the communities we serve every single day.
Benefits
- Base Salary of £25,440.53 per annum.
- Company Car.
- Pension (matched up to 6%), life insurance, 25 days annual leave plus bank holidays (pro‑rated).
- Continuous training & development opportunities.
- A range of health and wellbeing benefits such as the Employee Assistance Programme, MIND, Simply Health Care, and dental plans.
- Access to discounts and exclusive deals including Merlin Attractions, mobile phone discounts, cinema discounts, leisure, retail, and hospitality.
- A supportive team and culture that values diversity and inclusion.
Your contractual working week is 37.5 hrs, with day shifts from 8 am to 5 pm. Flexibility is key, include weekends and bank holidays. A rota is provided approximately 10 weeks in advance, allowing you meaningful time off.
About the Role
On a day‑to‑day basis, you will visit individuals in their homes to install tagging equipment. You may work alone or alongside a Monitoring Support Officer. You build confidence in both the individual and the justice system, reassuring them of safety and helping reduce pressure on the prison system.
Training & Support
You will receive two weeks of training and be accompanied by a Training Officer on the road until you’re comfortable in your new role, after which you will gradually take on full responsibilities.
Qualifications & Requirements
We value commitment to making a difference over previous work experience. You must hold a valid UK driver’s licence, be reasonably fit, and have strong written and verbal communication skills.
Additional Information
All offers of employment are subject to Baseline Personnel Standard security vetting, which includes right‑to‑work checks, a basic criminal record check, and verification of the last three years of employment or academic activity.
About Serco
Serco delivers essential public services worldwide in areas such as defence, transport, justice, immigration, healthcare, and citizen services. We promote diversity, inclusion, and belonging through our Global Employee Networks and are proud Disability Confident leaders and Gold Inclusive Employer Standard holders.
Application Information
Please apply promptly. If you have a question or require assistance, contact j&careersUK@serco.com. We encourage applications from a diverse candidate pool and offer reasonable adjustments throughout the process. Serco supports fair access to employment for those with unspent criminal convictions through our ‘Ban the Box’ pledge.
Seniority level: Entry level
Employment type: Full‑time
Job function: Other
Industries: IT Services and IT Consulting
Field Officer - Electronic Monitoring in Ipswich employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Officer - Electronic Monitoring in Ipswich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Serco and their Electronic Monitoring Service. Understanding their values and mission will help you connect your own experiences to what they’re looking for.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can make a difference in the role.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for the role shine through. Talk about why you want to be a Field Officer and how you can positively impact the communities you serve.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Officer - Electronic Monitoring in Ipswich
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Field Officer role shine through. We want to see how much you care about making a difference in the communities we serve!
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We love seeing how your background aligns with our mission at Serco, so don’t hold back!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand why you’re the perfect fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Serco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Field Officer - Electronic Monitoring role. Familiarise yourself with the responsibilities, such as installing tagging equipment and supporting individuals in their homes. This will help you demonstrate your genuine interest and how your skills align with what Serco is looking for.
✨Showcase Your Communication Skills
Since strong written and verbal communication skills are essential for this role, prepare examples of how you've effectively communicated in past situations. Think about times when you’ve reassured someone or explained complex information clearly. This will highlight your ability to build confidence in individuals and the justice system.
✨Emphasise Your Commitment to Making a Difference
Serco values commitment over experience, so be ready to discuss why you want to make a positive impact in the community. Share personal stories or motivations that drive you to work in this field, showing that you’re not just looking for a job, but a chance to contribute meaningfully.
✨Prepare for Flexibility Questions
Given the nature of the role, flexibility is key. Be prepared to discuss your availability, including weekends and bank holidays. Highlight any previous experiences where you’ve adapted to changing schedules or worked under pressure, demonstrating that you can handle the demands of the job.
