At a Glance
- Tasks: Build partnerships to help people access support for sustainable employment and improved life opportunities.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Enjoy 25 days holiday, pension scheme, and extensive training opportunities.
- Other info: Inclusive workplace with flexible working options and a focus on personal development.
- Why this job: Make a real impact on communities and shape a better future for participants.
- Qualifications: Experience in stakeholder engagement and strong communication skills required.
The predicted salary is between 29700 - 36300 £ per year.
Location: West Midlands
Salary: Competitive salary plus excellent benefits
Schedule: 18-month FTC, 37.5 hours per week
Ready to impact a better future? As an Integration Lead in our Employment, Skills and Training team, you’ll build and strengthen partnerships that help people access the support they need to move towards sustainable employment and improved life opportunities. You'll play a key role in connecting organisations, services and communities to create impactful solutions for participants on the Confident Futures programme. Our work touches lives, and your work has purpose.
By developing strong relationships with local authorities, health services, community organisations, skills providers and employer networks, you'll help create joined-up support pathways that deliver a positive impact on communities. Working collaboratively across the region, you'll help shape a stronger future for participants while building trust and innovation across our partner network.
What you’ll do as an Integration Lead:
- Build and maintain effective relationships with key stakeholders, including the National Health Service (NHS), local authorities, Jobcentre Plus (JCP) and other regional partners.
- Develop and deliver stakeholder engagement activities that promote the Confident Futures programme and strengthen its presence across the region.
- Map local services, referral pathways, funding opportunities and community support provision to enhance participant outcomes.
- Work collaboratively with operational teams to identify opportunities that add value and improve access to specialist support services.
- Partner with marketing and communications colleagues to support events, campaigns and positive programme stories.
- Gather stakeholder and participant feedback to help shape future service delivery and continuous improvement.
Does this sound like you?
- Experience in account management, business development or stakeholder engagement, ideally within employability, skills or related sectors.
- Proven ability to build collaborative and professional relationships with a wide range of internal and external stakeholders.
- Strong communication, negotiation and influencing skills, with the ability to adapt your approach to different audiences.
- Well organised and self-motivated, with the ability to manage multiple priorities and deliver against deadlines.
- Knowledge of employment, skills, training or funded programme environments, with a strong focus on achieving positive outcomes.
What we offer:
- 25 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year)
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.
Vetting and checks: As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Let’s impact a better future, together. Apply today.
Integration Lead employer: Serco
Serco is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. As a Ward Host Assistant at University Hospital Southampton, you will enjoy flexible shift options and the chance to make a meaningful impact on patient care, all while being part of a team that values hospitality and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Integration Lead
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Serco, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Integration Lead
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Serco. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Serco. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Serco
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Serco.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Integration Lead role at Serco, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Serco that you can think critically and act effectively under pressure.
