Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and improve global insurance programmes while driving innovation in risk management.
- Company: Join a dynamic company focused on diversity and inclusion.
- Benefits: Competitive salary, company car, bonus scheme, private healthcare, and flexible working options.
- Other info: Opportunities for training, career development, and a supportive work culture.
- Why this job: Shape the future of insurance in a global business and enhance your professional profile.
- Qualifications: Experience in corporate insurance and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
Permanent – Full Time
Salary and benefits – Competitive + Car/Car Allowance, Bonus Scheme, Private Medical Cover, Pension Matched up to 6%
Location – Hybrid / London
Drive how we manage risk and how we do it better. This is an opportunity to step into a role where you won’t just manage insurance programmes, you’ll continuously improve how they operate.
As an Insurance Manager within the Group Insurance team, you’ll play a central role in shaping how a global organisation manages its insurable risk. From structuring programmes and supporting renewals to influencing how risk is transferred and retained, your work will directly support business growth, protect performance, and enhance decision‑making.
What sets this role apart is the focus on evolution – you’ll be expected to challenge the status quo, identifying opportunities to improve processes, optimise cost, enhance coverage, and strengthen how insurance supports the wider business.
What You’ll Be Doing
- Managing day‑to‑day insurance programmes across multiple regions and business units
- Leading end‑to‑end renewal activity, from underwriting data through to negotiation and placement
- Ensuring insurance programmes meet contractual requirements and align with the Group’s risk appetite
- Continuously reviewing and improving programme structure, including insurer placement, retention levels, and use of captive insurance
- Providing clear, commercially focused insurance advice to support new business and contract delivery
- Identifying opportunities to improve processes, data quality, and the efficiency of insurance operations
- Analysing claims and loss data to inform better decision‑making and risk management strategies
- Building strong relationships with brokers, insurers, and internal stakeholders
- Supporting contract certainty through policy wording review and negotiation
- Collaborating with divisional and senior stakeholders across finance and operations
What We’re Looking For
- Significant experience within corporate insurance, ideally in a large, multinational organisation
- Strong knowledge across Property, Liability, Financial Lines, and Specialty insurance classes
- Experience managing global insurance programmes and renewal processes
- Experience working with captive insurance structures and retained risk strategies
- A proven ability to identify and deliver process improvements and operational efficiencies
- Strong analytical capability, including insurance cost and performance optimisation
- A confident communicator, able to influence and build credibility with senior stakeholders
- A proactive, curious approach with a drive to challenge and improve how things are done
Why this role
This is more than a traditional insurance role; it’s an opportunity to shape and improve how insurance supports a global business. You’ll have the platform to influence strategy, enhance processes, and build your profile across senior stakeholders while working across a broad and complex risk landscape.
What We Offer
- Company car / £4,200 cash alternative
- Private healthcare
- Bonus scheme of 10% on target
- Flexible working considered
- Pension – 6%
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- Serco discounts including cinema, entertainment, shopping, mobile phone plans, and leisure centre memberships
- Employee Assistance Programme, Simply Health Cash Plans, and more
- Training and career development opportunities across role‑specific training, leadership coaching, formal study, and more
- Safe and supportive culture
Insurance Manager employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Manager
✨Network Like a Pro
Get out there and connect with people in the insurance industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience with global insurance programmes and process improvements. Use specific examples to demonstrate how you've made a difference in previous roles – it’ll make you stand out!
✨Prepare for Interviews
Do your homework before interviews! Understand the company’s insurance strategies and be ready to discuss how you can help them improve. Think about questions you can ask that show your interest in their operations and your proactive approach.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Insurance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Insurance Manager role. Highlight your experience in managing insurance programmes and any specific achievements that showcase your ability to improve processes and drive results.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our needs. Don’t forget to mention your proactive approach and any relevant experience with global insurance programmes.
Showcase Your Analytical Skills: Since this role requires strong analytical capabilities, be sure to include examples of how you've used data to inform decision-making or optimise insurance costs in your application. We love seeing numbers that back up your claims!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Serco
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of Property, Liability, Financial Lines, and Specialty insurance classes. Be ready to discuss your experience managing global insurance programmes and how you've handled renewals in the past. This will show that you’re not just familiar with the basics but can also navigate complex scenarios.
✨Show Off Your Analytical Skills
Prepare to talk about specific examples where your analytical capabilities have led to improved decision-making or risk management strategies. Think about how you've analysed claims and loss data in previous roles and be ready to share those insights during the interview.
✨Demonstrate Your Proactive Approach
This role is all about challenging the status quo, so come armed with examples of how you've identified opportunities for process improvements in your past positions. Highlight any operational efficiencies you've delivered and how they positively impacted the business.
✨Build Relationships Like a Pro
Since you'll be collaborating with various stakeholders, be prepared to discuss how you've built strong relationships with brokers, insurers, and internal teams. Share specific instances where your communication skills helped influence decisions or resolve conflicts.