At a Glance
- Tasks: Help communities recycle responsibly and maintain clean, safe sites.
- Company: Join Serco, a top international employer with a supportive culture.
- Benefits: Earn £14.86/hour, enjoy 20 days holiday, and access extensive training.
- Other info: Great career growth opportunities and a focus on diversity and inclusion.
- Why this job: Make a real impact on the environment while working outdoors.
- Qualifications: Customer service skills and a willingness to learn about recycling.
The predicted salary is between 30000 - 31000 € per year.
Location: Royal Borough of Windsor and Maidenhead, SL6 1AY
Salary: £14.86 per hour plus excellent benefits
Schedule: Full-time, 40 hours per week, Shifts Summer months 8am - 8pm, winter months 8am – 4.30pm, outdoor role including weekend working on a rota.
As a Household Recycling Operative in our Waste Management team, you’ll play a vital role in helping communities recycle responsibly, keeping sites safe, clean, and welcoming for everyone who visits. Every day, your work will support positive environmental outcomes and create a visible impact on local communities. By guiding members of the public and promoting correct waste segregation, you’ll help increase recycling quality, reduce contamination, and contribute to a cleaner future we can all be proud of.
What you’ll do as a Household Recycling Operative
- Assist with opening and closing the household waste recycling site in line with site procedures
- Support members of the public to dispose of waste safely and recycle correctly
- Promote recycling and environmental awareness to site users
- Monitor waste segregation and remove contamination where necessary
- Maintain cleanliness, safety, and organisation across the site
- Use plant, tools, and equipment safely and in line with training and instructions
Does this sound like you? You’ll be a great fit for this role if you have:
- A strong customer service mindset and enjoy working with the public
- A practical understanding of waste types and recycling, or the willingness to learn
- Good communication skills and basic literacy and numeracy
- Physical fitness and comfort working outdoors in all weather conditions
- A proactive, flexible approach and the ability to work independently or as part of a team
- Proficient and competent in IT systems
What we offer
- Holidays: 20 days plus 8 bank holidays
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime Healthline, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
Household Recycling Operative employer: Serco
At Serco, we pride ourselves on being a top employer, offering a supportive work culture that prioritises employee growth and development. As a Household Recycling Operative in the Royal Borough of Windsor and Maidenhead, you'll enjoy excellent benefits, including a generous pension scheme, extensive training opportunities, and a commitment to diversity and inclusion. Join us in making a meaningful impact on local communities while enjoying a fulfilling career with clear pathways for progression.
StudySmarter Expert Advice🤫
We think this is how you could land Household Recycling Operative
✨Tip Number 1
Get to know the company! Research Serco and their values, especially around recycling and community impact. This will help you tailor your conversation during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! As a Household Recycling Operative, you'll be interacting with the public a lot. Think of examples from your past experiences where you've helped others or resolved issues, and be ready to share them.
✨Tip Number 3
Be prepared for outdoor work! Since this role involves working in all weather conditions, make sure you’re comfortable discussing your physical fitness and any relevant experience you have in similar environments.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team at Serco. Don’t wait too long, as roles can close quickly!
We think you need these skills to ace Household Recycling Operative
Some tips for your application 🫡
Show Your Passion for Recycling:When writing your application, let us know why recycling matters to you. Share any personal experiences or insights that highlight your commitment to environmental issues. This will help us see your genuine interest in the role!
Highlight Customer Service Skills:Since you'll be working with the public, it's crucial to showcase your customer service mindset. Mention any relevant experience where you've helped others or resolved issues, as this will demonstrate your ability to engage positively with site users.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:Make sure to submit your application through our website. This ensures it gets to the right people quickly. Plus, it’s the best way to stay updated on your application status and any next steps!
How to prepare for a job interview at Serco
✨Know Your Recycling Basics
Before the interview, brush up on your knowledge of different waste types and recycling processes. Being able to discuss how to promote correct waste segregation will show your commitment to the role and the environment.
✨Show Off Your Customer Service Skills
Since this role involves working with the public, think of examples from your past experiences where you provided excellent customer service. Be ready to share how you handled difficult situations or helped someone understand recycling better.
✨Demonstrate Your Team Spirit
This job requires both independent work and teamwork. Prepare to talk about times when you successfully collaborated with others or took the initiative on your own. Highlighting your flexibility and proactive approach will make you stand out.
✨Be Ready for Practical Questions
Expect questions that assess your physical fitness and comfort working outdoors. You might be asked how you would handle various weather conditions or maintain site cleanliness. Think through these scenarios in advance to show you're prepared for the role.
