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- Tasks: Inspire members, deliver fitness sessions, and coach on health programmes.
- Company: Join The Birmingham Leisure Trust, promoting active lifestyles in a friendly environment.
- Benefits: Enjoy free membership, discounts, training opportunities, and a pension contribution.
- Why this job: Be part of a community-focused team making a positive impact on health and fitness.
- Qualifications: A Level 3 Fitness Instructor Qualification is essential; experience in leisure is a plus.
- Other info: Flexible part-time hours with opportunities for career progression and personal development.
Location: Wyndley and Beeches Leisure Centre B 6EN
Contract Type: Permanent
Working Hours/Pattern: Part Time, hours a week, covering a mixture of early, late and weekend shifts
Salary: £. per hour + Excellent Benefits
Here at The Birmingham Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day’. To deliver those services takes an enthusiastic and customer focused team – and right now we are looking to recruit for a Health & Fitness Coach to join our team.
The purpose of the role will be to inspire our members to achieve their goals, deliver Group Fitness, Small Group Training sessions and have the opportunity to deliver Personal Training sessions. You will coach members on effective outlined Health & Fitness programmes appropriate to their needs and advise on the safe use of our exercise equipment. At all times you will help create a community orientated environment building clubs within clubs and always deliver excellent customer service.
The role will involve a high level of customer interaction and there will be times when you will be required to assist other members of staff.
You will help in facilitating a safe, fun, and professional working environment with excellent development opportunities and free membership plus other various discounts.
Serco manages these facilities on a day-to-day basis on behalf of the Trust.
About you
The successful candidate will be a passionate and enthusiastic individual who like the members of staff, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when required.
You will also have a good standard of personal presentation, communication, and customer service skills.
It is essential that you have a level 3 Fitness Instructor Qualification for you to be considered for this role.
Although not essential, having either a working background or interest in the leisure industry would be beneficial in your application.
Why Serco
Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.
A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.
Great people: Our staff provide the best possible service for our customers, and we welcome those who take similar pride in their work.
What we offer:
#leisurejobs
Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 5 0 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.
*Google Chrome is the preferred browser to access Serco careers website*
Health & Fitness Coach employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health & Fitness Coach
✨Tip Number 1
Familiarise yourself with the specific fitness programmes and services offered at Wyndley and Beeches Leisure Centre. This knowledge will help you tailor your conversations during interviews, showing that you're genuinely interested in their community and how you can contribute.
✨Tip Number 2
Network with current employees or trainers at the centre. Engaging with them on social media platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your coaching philosophy and how you inspire clients to achieve their fitness goals. Be ready to share specific examples from your past experiences that demonstrate your ability to motivate and connect with clients.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you've successfully handled challenging situations with clients. This will highlight your ability to maintain a positive environment, which is crucial for the role of a Health & Fitness Coach.
We think you need these skills to ace Health & Fitness Coach
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Health & Fitness Coach. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Qualifications: Make sure to emphasise your Level 3 Fitness Instructor Qualification in your CV and cover letter. If you have any additional certifications or training related to health and fitness, include those as well.
Showcase Customer Service Skills: Since the role involves high customer interaction, provide examples in your application that demonstrate your excellent communication and customer service skills. Mention any previous experience in similar roles or environments.
Personalise Your Cover Letter: Write a compelling cover letter that reflects your passion for health and fitness. Explain why you want to work at The Birmingham Leisure Trust and how you can contribute to their goal of promoting active lifestyles.
How to prepare for a job interview at Serco
✨Show Your Passion for Health & Fitness
Make sure to express your enthusiasm for health and fitness during the interview. Share personal stories or experiences that highlight your commitment to an active lifestyle, as this will resonate with the values of The Birmingham Leisure Trust.
✨Demonstrate Customer Service Skills
Since the role involves high customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help someone achieve their goals.
✨Prepare for Practical Scenarios
Be ready to discuss how you would handle specific scenarios related to coaching members or delivering fitness sessions. This could include how you would tailor a fitness programme for different individuals or manage a group training session effectively.
✨Highlight Your Qualifications
Ensure you mention your Level 3 Fitness Instructor Qualification and any relevant experience in the leisure industry. If you have additional certifications or training, be sure to bring those up as they can set you apart from other candidates.