At a Glance
- Tasks: Support smooth purchasing processes and assist colleagues with procurement queries.
- Company: Join a global organisation that values every transaction.
- Benefits: Competitive salary, corporate benefits, and hybrid working options.
- Other info: Fast-paced environment with opportunities for career growth.
- Why this job: Make a real impact in procurement while helping others work smarter.
- Qualifications: Detail-oriented, customer-focused, and strong communication skills.
The predicted salary is between 27000 - 29500 £ per year.
Hook (3 days/ week onsite – Tuesday to Thursday) + hybrid home working
Salary - £27,000 - £29,500 PA + Corporate Benefits
Full Time, Permanent
Serco spends over £1.6bn annually with third-party suppliers - and every transaction matters. As a Procurement Administrator, you’ll play a key role in supporting smooth, compliant and efficient purchasing across the business. You’ll help colleagues make the right buying decisions, ensure suppliers are onboarded correctly, maintain high-quality data, and contribute to a seamless procurement experience. If you’re detail-driven, customer-focused and enjoy helping others work smarter, this role offers the chance to make a visible impact at scale within a global organisation.
What you’ll be doing
You’ll join our Global Purchase to Pay (P2P) Team, supporting colleagues and suppliers through the full source-to-pay journey. Your role will be varied, fast paced and key to ensuring governance, system accuracy and an excellent internal customer experience.
- Buying Support / Helpdesk
- Act as a first-line contact for procurement queries - via phone, email and support channels
- Advise on policy, preferred suppliers, buying routes and correct procurement practices
- Manage and track helpdesk tickets, ensuring resolution, clarity and customer satisfaction
- Investigate issues, resolve system/process queries and drive first-time fix where possible
Supplier Onboarding
Procurement Administrator in Hampshire employer: Serco
Serco is an excellent employer that values its employees by offering a hybrid working model, allowing for flexibility and work-life balance. With a strong focus on professional development, employees have access to corporate benefits and opportunities for growth within a global organisation. The collaborative work culture fosters teamwork and innovation, making it a rewarding place to contribute to impactful procurement processes.
StudySmarter Expert Advice🤫
We think this is how you could land Procurement Administrator in Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the procurement field on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for those interviews by researching common procurement scenarios and questions. We suggest practising your responses with a friend or in front of the mirror. The more comfortable you are, the better you'll shine!
✨Tip Number 3
Showcase your skills! Bring along examples of how you've helped improve processes or resolved issues in previous roles. We want to see how you can make a visible impact, just like in the job description.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Procurement Administrator in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Procurement Administrator role. Highlight relevant experience and skills that match the job description, like your attention to detail and customer-focused approach.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about procurement and how you can contribute to our Global Purchase to Pay Team. Keep it concise but impactful.
Showcase Your Communication Skills:As a first-line contact for procurement queries, strong communication is key. In your application, give examples of how you've effectively communicated with colleagues or suppliers in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Serco
✨Know Your Procurement Basics
Before the interview, brush up on procurement principles and practices. Understand the source-to-pay journey and be ready to discuss how you can support colleagues in making informed buying decisions.
✨Showcase Your Detail-Driven Nature
Since this role requires a keen eye for detail, prepare examples from your past experiences where your attention to detail made a difference. Highlight any instances where you maintained high-quality data or improved processes.
✨Demonstrate Customer Focus
As a Procurement Administrator, you'll be the first point of contact for queries. Be ready to share how you've successfully handled customer interactions in the past, ensuring satisfaction and clarity in your responses.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to investigate issues or resolve queries. Practice articulating your thought process and the steps you took to achieve a first-time fix.
