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- Tasks: Visit individuals to install tagging equipment and support their reintegration into the community.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Enjoy a competitive salary, company car, 25 days leave, and health support.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Valid UK driver’s licence and good communication skills; no prior experience needed.
- Other info: Diverse culture with continuous training and excellent career growth opportunities.
The predicted salary is between 22700 - 30000 £ per year.
Location: Gloucester, England, United Kingdom
Caring. Compassionate. Resilient. Sound like you? You could be a Field Officer for Serco, using these key strengths to make a positive difference for people during a difficult time in their lives. Working as an Electronic Monitoring Field Officer for our Electronic Monitoring Service is more than just a job – it’s the chance to be part of something great, to join a team where your contributions are valued, and where you can positively impact the communities we serve every single day.
Benefits
- Base salary of £27,202 per annum
- Company car (includes personal use)
- Pension matched up to 6%, life insurance; 25 days annual leave plus Bank Holidays
- Continuous training & development opportunities
- Health and wellbeing support: Employee Assistance Programme, MIND, Simply Health Care and Dental Plans
- Access to discounts and exclusive deals – Merlin Attractions, mobile phone, cinema, leisure, retail and hospitality discounts
- A supportive team & culture that embraces diversity and inclusion
Your contractual working week averages 37.5 hours. A rolling rota is issued approximately 10 weeks in advance, covering weekends and bank holidays. Evening shifts run from 5 pm to 1 am, with flexibility to start earlier or finish later as required.
Key Responsibilities
On a day-to-day basis you will visit individuals in their homes to install tagging equipment. You may work alone or alongside a Monitoring Support Officer. You’ll build confidence with each individual, reassure them and the public of safety, and help reduce pressure on the prison system by supporting ex‑prisoners to reintegrate into their communities. You will receive three weeks of training and be accompanied by an experienced Officer/Mentor until you feel comfortable in the role.
What You Need
We welcome applicants from all backgrounds, especially female candidates in line with the Equality Act 2010. The role requires:
- A current valid UK driver’s licence
- Reasonable fitness to travel and conduct on‑site work
- Good written and verbal communication skills to build relationships and rapport
- A commitment to making a difference to the lives of others – prior experience is not required
Additional Information
All offers are subject to Baseline Personnel Standard security vetting, which includes right‑to‑work/identity checks, a basic criminal record check, and verification of the last three years of employment or academic activity.
About Serco
Serco is a global workforce of 50,000 people delivering essential public services across defence, transport, justice, immigration, healthcare and citizen services. We innovate, redesign and improve public services for the benefit of everyone. Through our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks) – we foster diversity, inclusion and belonging.
Apply
Please click the apply button to complete your application. Applications are reviewed promptly; if the volume is high we may advance the closing date. Apply now to avoid disappointment. At Serco we value performance and potential and are committed to building a diverse, inclusive organisation. We make reasonable adjustments at interview and throughout employment, encourage applications from a diverse pool and support flexible working. We are Disability‑Confident and hold the Gold Inclusive Employer Standard. We also support fair access to employment for those with unspent convictions through the ‘Ban the Box’ pledge, subject to role requirements.
Field Officer - Electronic Monitoring in Gloucester employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Officer - Electronic Monitoring in Gloucester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Serco and their values. This will help you connect your own experiences to what they’re looking for, showing that you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on how you can demonstrate your caring and compassionate nature, as well as your resilience. The more comfortable you are talking about your strengths, the better you'll come across in the real deal.
✨Tip Number 3
Be ready with examples! Think of specific situations where you've made a positive impact on someone's life or worked through a tough situation. These stories will help you stand out and show that you have what it takes to be a Field Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. So, hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Field Officer - Electronic Monitoring in Gloucester
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your caring and compassionate side. Remember, this role is all about making a positive difference in people's lives.
Tailor Your Application: Make sure to tailor your application to the Field Officer role. Highlight any relevant experiences or skills that show how you can build relationships and support individuals. We love seeing how your unique background can contribute to our team!
Show Your Commitment: In your written application, express your commitment to making a difference in the community. Whether it’s through volunteering or personal experiences, we want to know why this role matters to you and how you plan to make an impact.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy and straightforward – just click that apply button and get started!
How to prepare for a job interview at Serco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Field Officer for Electronic Monitoring. Familiarise yourself with the key skills required, such as communication and relationship-building, and think about how your experiences align with these.
✨Show Your Caring Side
This role is all about compassion and resilience. Be prepared to share examples from your past where you've made a positive impact on someone's life or helped someone through a tough time. This will demonstrate that you have the right mindset for the job.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team culture, training opportunities, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Be Ready for Practical Scenarios
Since the job involves visiting individuals in their homes, be ready to discuss how you'd handle various situations you might encounter. Think about how you'd reassure someone who may be anxious or how you'd build rapport quickly. This will highlight your problem-solving skills and adaptability.
