At a Glance
- Tasks: Coordinate customer assessments and ensure smooth operations at the Assessment Centre.
- Company: Join Serco, a leader in customer experience and service delivery.
- Benefits: Competitive salary, travel opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and development.
- Why this job: Be the face of customer experience and make a difference every day.
- Qualifications: Strong communication skills and experience in customer-facing roles.
The predicted salary is between 30000 - 40000 £ per year.
Serco is hiring a Site Coordinator in Gloucester to act as the first point of contact for customers at the Assessment Centre.
You will manage daily sessions, prepare for assessments, and coordinate with back-office teams to ensure smooth operations and timely service delivery.
The role requires strong communication, planning, and customer-facing experience, with the ability to travel between Assessment Centres as needed and to support Health & Safety requirements.
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We think you need these skills to ace Assessment Centre Coordinator – Customer Experience Lead in Gloucester
Communication Skills
Planning Skills
Customer Service Experience
Coordination Skills
Health & Safety Knowledge
Time Management
Problem-Solving Skills
