At a Glance
- Tasks: Provide general maintenance services and ensure properties are compliant and fit for purpose.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and extensive training opportunities.
- Other info: Flexible working hours and opportunities for career progression.
- Why this job: Make a real impact while working in a supportive and collaborative team environment.
- Qualifications: General DIY experience and a valid UK driving licence required.
The predicted salary is between 35000 - 38000 £ per year.
Full time, 37.5 hours per week.
Salary: £27,500, plus Serco Benefits.
You are required to have a valid UK driving licence for this role.
Reporting to the Field Operations Manager, the primary function of this role is to provide general maintenance services to a designated area or number of properties.
Main Accountabilities:
- Maintenance of Property: To provide general maintenance services, report faults using the AORA IT system, and ensure all properties are compliant and fit for purpose.
- Health & Safety: Ensure the safety of all users of the property, check relevant property reports before undertaking works, and ensure all works are completed in line with Risk Assessments and Method statements.
- Furniture & Inventory: Repair or replace Serco supplied furniture to comply with the Home Office Contract.
- Materials Management: Purchase materials/PPE from approved Serco suppliers and keep receipts for all transactions.
- Purchase: Obtain supervisor approval for the purchase of tools and ensure appropriate receipts are obtained and recorded.
- Waste Disposal: Remove all waste from works completed and ensure it is disposed of in approved licensed areas and recycled where possible.
- Garden Maintenance: Undertake garden maintenance duties for properties defined under their property remit.
- Work Scheduling & Prioritisation: Complete all allocated KPI work in advance of the scheduled completion date and ensure any other maintenance defects are addressed.
Working Hours: Various work patterns will be set for General Operatives depending on operational delivery needs. 8 hours a day on patch, flexible from 8 am until 6 pm.
What you’ll need to do the role:
- General DIY experience.
- A willingness and ability to travel within the region and occasionally within the UK (a valid UK driver’s licence is essential).
Why Serco:
- Meaningful and vital work: As part of a highly collaborative team, you’ll influence hiring managers' efforts that help us deliver vital services.
- A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors.
- Great people: Become an integral member of a well-defined and supportive team.
What we offer:
- Competitive salaries with annual reviews.
- Up to 6% contributory pension scheme.
- 25 days' annual leave plus bank holidays.
- A wide range of learning opportunities with over 1,100 internal courses available.
- 24/7 Employee Assistance Programme and various wellbeing initiatives.
- Discounts across around 1,000 retailers.
- ShareSave scheme to help you save regularly.
- Support for charity or organisation with a paid volunteering day each year.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all.
General Operative - West Midlands, East Midlands, East of England employer: Serco
Serco is an exceptional employer, offering meaningful work in a collaborative environment where your contributions directly impact vital public services. With competitive salaries, extensive training and development opportunities, and a strong focus on employee wellbeing, you will thrive in a supportive culture that values diversity and inclusion. Located across the West Midlands, East Midlands, and East of England, Serco provides a unique chance to grow your career while making a difference in your community.
StudySmarter Expert Advice🤫
We think this is how you could land General Operative - West Midlands, East Midlands, East of England
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace General Operative - West Midlands, East Midlands, East of England
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Serco's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Serco. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Serco
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Serco.
