At a Glance
- Tasks: Deliver and install furniture for the US Air Force while maintaining warehouse duties.
- Company: Join Serco, a leader in defence services, committed to diversity and inclusion.
- Benefits: Enjoy competitive salary, pension scheme, training opportunities, and discounts at 1,000 retailers.
- Other info: Flexible working options available; apply quickly as positions may close early.
- Why this job: Be part of a supportive team, gain valuable skills, and make a difference during relocations.
- Qualifications: Must communicate well, work in a team, and be physically fit to lift heavy items.
The predicted salary is between 24000 - 36000 £ per year.
Serco have a great opportunity for an FMO (Furniture Management Office) Driver to join the team at RAF Alconbury. As the FMO Driver, you will be responsible for the safe and timely delivery, installation and collection of United States Air Force household furniture and appliances to various destinations of residence across the UK, in addition to the upkeep and completion of warehouse tasks.
Main responsibilities of the role include:
- Safe loading of the vehicles in a manner to cause no damage to any items or vehicles, with proper weight distribution.
- Check all items against a manifest to ensure all items are present and complete.
- To deliver furniture into servicemen’s homes and position the items as desired by the customer causing no damage to the property.
- To install, test and demonstrate white goods in customers’ homes, ensuring no damage or leaks from the appliances.
- The role will also require you to carry out warehouse duties to include cleaning and testing of white goods and furniture and general cleaning duties.
- Assist in ensuring the Lease Vehicles are cleaned and maintained to meet company standards.
- You will assist the FMO Supervisor if required in scheduling workloads to achieve contracted deliveries.
- Unloading and assembly of deliveries of new stock or reusable stock from other agencies.
- Assist in arranging deliveries and collections to suit customer requirements with best value.
- Maintain excellent interpersonal skills at all times as you will be dealing with customers during the stressful period of moving home.
- The ability to multi-task to assist in other contracted areas – learning various roles and skills, for which training will be provided.
- Assisting in the upkeep of the warehouse and the safe and proper storage of all furniture and appliances.
- Ensure that the cleanliness of all furniture and appliances meets the required standard.
- You will be responsible for the safe custody of Customer and Serco owned tools, equipment, appliances and furniture in your charge.
- Any other contractual duties as required by the FMO Supervisor or Site Manager.
What you’ll need to do the role:
- To be able to communicate with customers in a polite manner.
- Able to work as part of a team.
- Be physically fit and able to lift heavy items.
- The role is subject to gaining the appropriate Security Clearance.
What we offer:
- Salary: Salaries with annual reviews.
- Pension: Up to 6% contributory pension scheme.
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working.
FMO Driver employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FMO Driver
✨Tip Number 1
Familiarise yourself with the specific requirements of the FMO Driver role, especially regarding safe loading and delivery practices. Understanding the nuances of handling furniture and appliances will help you stand out during the interview.
✨Tip Number 2
Highlight your interpersonal skills when interacting with customers. Since you'll be dealing with servicemen during a stressful time, showcasing your ability to communicate politely and effectively can make a significant difference.
✨Tip Number 3
Demonstrate your physical fitness and ability to lift heavy items by sharing relevant experiences from previous jobs or activities. This will reassure the hiring team that you can handle the physical demands of the role.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to learn various roles within the team. Emphasising your adaptability can show that you're a valuable asset who can contribute to multiple areas of the operation.
We think you need these skills to ace FMO Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to driving, furniture handling, and customer service. Emphasise any previous roles where you demonstrated physical fitness and teamwork.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the FMO Driver position. Mention specific responsibilities from the job description, such as safe loading and customer interaction, and explain how your skills align with these tasks.
Highlight Interpersonal Skills: Since the role involves dealing with customers during stressful times, showcase your interpersonal skills. Provide examples of how you've successfully communicated with clients or resolved issues in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Serco
✨Know the Role Inside Out
Make sure you understand the responsibilities of an FMO Driver. Familiarise yourself with the tasks such as safe loading, delivery, and installation of furniture and appliances. Being able to discuss these points confidently will show your genuine interest in the position.
✨Demonstrate Your Interpersonal Skills
Since you'll be dealing with customers during potentially stressful times, it's crucial to showcase your communication skills. Prepare examples of how you've handled customer interactions positively in the past, highlighting your ability to remain calm and polite.
✨Showcase Your Physical Fitness
The role requires physical strength to lift heavy items. Be ready to discuss your fitness level and any relevant experience that demonstrates your capability to handle the physical demands of the job.
✨Prepare for Security Clearance Questions
As the role is subject to gaining appropriate security clearance, be prepared to answer questions about your background and any potential issues that could affect your eligibility. Honesty and transparency are key here.