Serco is recruiting a Customer Service Assistant for our NorthLink Ferries team in Aberdeen. You will ensure a high-quality passenger experience across the terminal, handling reservations, check-in, and boarding while upholding Serco values of trust, care, innovation and pride.
You will work 35 hours per week across Monday–Sunday, with a focus on friendly, proactive service and teamwork to support the smooth operation of the Aberdeen terminal.
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Flexible Passenger Experience Advisor (Travel) employer: Serco
Serco Inc. is an exceptional employer that values its employees by offering a dynamic work culture and opportunities for professional growth in the heart of Virginia Beach. With a focus on supporting government contracts, employees benefit from a collaborative environment that encourages innovation and teamwork, alongside competitive benefits and flexible working arrangements that enhance work-life balance.
