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- Tasks: Visit homes to install tagging equipment and support community reintegration.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Full training provided, flexible working options, and a commitment to diversity.
- Why this job: Make a real difference in people's lives and help reduce pressure on the prison system.
- Qualifications: No prior experience needed; just a passion for making a positive impact.
- Other info: Entry-level role with excellent mentorship and career growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Field Officer – Electronic Monitoring Wrexham
Role overview: On a day-to-day basis, you’ll visit individuals in their homes to install tagging equipment. You’ll either work alone or with a Monitoring Support Officer. You’ll build confidence in the justice system and reassure them of safety for themselves and the public. Your work helps reduce pressure on the prison system and supports ex-prisoners to rejoin their communities. Every day is different.
Responsibilities
- Visit individuals in their homes to install tagging equipment (electronic monitoring).
- Work solo or alongside a Monitoring Support Officer.
- Build trust with individuals and explain safety and public protection aspects.
- Contribute to reducing pressure on the prison system and support community reintegration.
What you need to do the job
- Commitment to making a difference; prior specific work experience not required—the role provides training.
- Complete a 2 weeks initial training course and shadow/mentorship.
- Current valid UK driver’s license, reasonably good physical fitness, and strong written and verbal communication skills.
Training and other information
3 weeks of training will be provided; you will be supported by an experienced Officer/Mentor until comfortable.
All offers subject to Baseline Personnel Standard Security vetting (right to work/identity checks, basic criminal record check, and verification of the last 3 years of employment or academic activity).
About Serco
Serco is a global services company delivering essential public services across defence, transport, justice, immigration, healthcare and citizen services. We pursue diversity and inclusion practices and offer employee networks.
Apply
Please click the apply button to complete your application. We may close early if volumes are high. Serco is committed to diversity and inclusion and will make reasonable adjustments at interview and during employment; flexible working options are available where possible. Disability Confident Leader and Gold Inclusive Employer Standard. For help with your application contact 0345 010 4000. Ban the Box policy information available on request.
Seniority
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: IT Services and IT Consulting
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Field Officer - Electronic Monitoring Wrexham employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Officer - Electronic Monitoring Wrexham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Serco and their values. This will help you connect your own experiences to what they care about, showing that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills can help in building trust and supporting community reintegration—key aspects of the Field Officer role.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. They want to see how you’ll fit into their team and interact with individuals in the community, so don’t be afraid to show your passion for helping others.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Officer - Electronic Monitoring Wrexham
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for making a difference in the community.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention your communication skills and any relevant experiences that show your commitment to supporting others.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use simple language and avoid jargon to ensure your message comes across clearly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it’s super easy to navigate, so you can focus on showcasing your strengths.
How to prepare for a job interview at Serco
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Field Officer. Familiarise yourself with electronic monitoring systems and how they contribute to community safety. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your People Skills
As you'll be visiting individuals in their homes, it's crucial to demonstrate strong communication skills. Prepare examples of how you've built trust or reassured others in previous situations. This will highlight your ability to connect with people from diverse backgrounds.
✨Emphasise Your Commitment to Making a Difference
Serco values candidates who are dedicated to supporting community reintegration. Be ready to discuss why this work matters to you and how you can contribute positively to the justice system. Your passion for making a difference will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect situational questions that assess how you'd handle specific challenges on the job. Think about scenarios where you might need to reassure someone or explain safety measures. Practising these responses will help you feel more prepared and confident during the interview.
