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- Tasks: Visit homes to install tagging equipment and support individuals in the justice system.
- Company: Join Serco, a company dedicated to making a positive impact in communities.
- Benefits: Enjoy a competitive salary, company car, pension, and health benefits.
- Why this job: Make a real difference in people's lives while working in a supportive and diverse environment.
- Qualifications: Must have a valid UK driver's license and strong communication skills; no prior experience needed.
- Other info: Flexible shifts with a rolling rota, including weekends and evenings.
The predicted salary is between 30000 - 42000 £ per year.
Location: Blackburn Area (BB1/BB2/BB3/BB4/BB5)
Caring. Compassionate. Resilient. Sound like you? You could be a Field Officer for Serco, using these key strengths to make a positive difference for people during a difficult time in their lives.
Working as an Electronic Monitoring Field Officer for our Electronic Monitoring Service is more than just a job, it’s the chance to be a part of something great, to join a team where your contributions are valued, and where you can positively impact the communities, we serve every single day. And that’s not all, in addition to a rewarding career, we also offer:
We are operational all year round, and due to the nature of the work we do this means that you will work a range of shifts covering day times, weekends, and bank holidays. Your contractual working week is an average .5hrs per week. rolling rota including weekends. Evening shifts range from 5pm to 1am, flexibility is key to the role as there may be occasions when you are required to start earlier or finish later, however, we operate a rota basis (provided approx. weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.
Key Responsibilities
About the Role:
On a day-to-day basis, you’ll head off to visit individuals in their homes to install tagging equipment. You’ll either work alone or alongside a Monitoring Support Officer. With every individual you meet, you’ll have the opportunity to build their confidence in both you and the justice system, reassuring them of their safety, as well as that of the public. With every successful case, you’ll be directly helping reduce the pressure on the prison system and give ex-prisoners the chance to be part of their community again. Every day and every individual are different, which is what makes this role so varied and full of opportunities.
You’ll receive 3 weeks of training and will be accompanied by an experienced Officer/Mentor on the road until you’re comfortable in your new role. Due to genuine occupational requirements and contractual obligations, we particularly welcome applications from female candidates for this role, in line with the Equality Act 0.
What you need to do the job?
Our current Electronic Monitoring Field Officer’s come to us with different work & life experiences, what you’ve done before doesn’t matter, what matters is that you’re committed to making a difference to the lives of others – the rest you will learn during your 2 weeks initial training course and through shadowing & mentorship from other experienced colleagues. You must have a current valid UK driver\’s license, be reasonably fit and have good written and verbal communications skills, essential to building relationships and rapport with any of the individuals that you meet.
Additional Information:
All offers of employment are subject to Baseline Personnel Standard Security vetting (which includes right to work/identity checks, a basic criminal record check and verification of the last 3 years of employment or academic activity).
#ems
Field Officer - Electronic Monitoring employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Officer - Electronic Monitoring
✨Tip Number 1
Familiarise yourself with the role of a Field Officer in Electronic Monitoring. Understanding the responsibilities and challenges faced in this position will help you articulate your passion for making a difference during interviews.
✨Tip Number 2
Network with current or former employees of Serco, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Demonstrate your commitment to community service and support for vulnerable individuals. Share any relevant experiences that showcase your compassion and resilience, as these traits are highly valued in this role.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would handle various situations you might encounter as a Field Officer, as this will show your problem-solving skills and readiness for the role.
We think you need these skills to ace Field Officer - Electronic Monitoring
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Field Officer - Electronic Monitoring position. Understand the key responsibilities and required skills, such as communication and relationship-building abilities.
Tailor Your CV: Customise your CV to highlight relevant experiences that demonstrate your caring, compassionate, and resilient nature. Include any previous roles or volunteer work that showcases your commitment to helping others.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for making a difference in people's lives. Use specific examples from your past experiences to illustrate how you embody the qualities Serco is looking for in a candidate.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Serco
✨Show Your Compassion
As a Field Officer, you'll be working with individuals during challenging times. Make sure to express your understanding and compassion during the interview. Share any relevant experiences where you've helped others or demonstrated empathy.
✨Highlight Communication Skills
Good communication is key in this role. Be prepared to discuss how you build rapport with people from diverse backgrounds. Use examples from past experiences to illustrate your ability to communicate effectively, both verbally and in writing.
✨Demonstrate Flexibility
The job requires working various shifts, including evenings and weekends. Show that you're adaptable and willing to work outside of traditional hours. You might mention previous roles where you had to adjust your schedule to meet the needs of the job.
✨Emphasise Teamwork
You'll often work alongside a Monitoring Support Officer, so it's important to demonstrate your ability to work well in a team. Discuss any collaborative projects you've been part of and how you contributed to achieving common goals.
