Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Visit individuals to install tagging equipment and build trust in the justice system.
- Company: Serco delivers essential public services globally, focusing on innovation and community impact.
- Benefits: Enjoy a competitive salary, company car, pension, and health benefits, plus discounts on various services.
- Why this job: Make a real difference in people's lives while working in a supportive and diverse environment.
- Qualifications: A valid UK driver's license and good communication skills are essential; no prior experience needed.
- Other info: Flexible shifts with a rolling rota, including weekends and evenings, to suit your lifestyle.
The predicted salary is between 22000 - 29000 £ per year.
Join to apply for the Field Officer – Electronic Monitoring role at Serco
11 hours ago Be among the first 25 applicants
Join to apply for the Field Officer – Electronic Monitoring role at Serco
Get AI-powered advice on this job and more exclusive features.
Location: Liverpool Area
Location: Liverpool Area
Caring. Compassionate. Resilient. Sound like you? You could be a Field Officer for Serco, using these key strengths to make a positive difference for people during a difficult time in their lives.
Working As An Electronic Monitoring Field Officer For Our Electronic Monitoring Service Is More Than Just a Job, It’s The Chance To Be a Part Of Something Great, To Join a Team Where Your Contributions Are Valued, And Where You Can Positively Impact The Communities, We Serve Every Single Day. And That’s Not All, In Addition To a Rewarding Career, We Also Offer
- Base Salary of £26,031per annum
- Company Car (includes personal use)
- Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays.
- Continuous training & development opportunities
- A range of benefits to support the health and wellbeing of you and your familysuch as Employee Assistance Programme,MIND, Simply Health Care and Dental Plans and more
- Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more
- A supportive team & culture where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
We are operational all year round, and due to the nature of the work we do this means that you will work a range of shifts covering day times, weekends, and bank holidays. Your contractual working week is an average 37.5hrs per week. rolling rota including weekends. Evening shifts range from 5pm to 1am, flexibility is key to the role as there may be occasions when you are required to start earlier or finish later, however, we operate a rota basis (provided approx. 10 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.
Key Responsibilities
About The Role
On a day-to-day basis, you’ll head off to visit individuals in their homes to install tagging equipment. You’ll either work alone or alongside a Monitoring Support Officer. With every individual you meet, you’ll have the opportunity to build their confidence in both you and the justice system, reassuring them of their safety, as well as that of the public. With every successful case, you’ll be directly helping reduce the pressure on the prison system and give ex-prisoners the chance to be part of their community again. Every day and every individual are different, which is what makes this role so varied and full of opportunities.
You’ll receive 3 weeks of training and will be accompanied by an experienced Officer/Mentor on the road until you’re comfortable in your new role. Due to genuine occupational requirements and contractual obligations, we particularly welcome applications from female candidates for this role, in line with the Equality Act 2010.
What you need to do the job?
Our current Electronic Monitoring Field Officer’s come to us with different work & life experiences, what you’ve done before doesn’t matter, what matters is that you’re committed to making a difference to the lives of others – the rest you will learn during your 2 weeks initial training course and through shadowing & mentorship from other experienced colleagues. You must have a current valid UK driver\’s license, be reasonably fit and have good written and verbal communications skills, essential to building relationships and rapport with any of the individuals that you meet.
Additional Information
All offers of employment are subject to Baseline Personnel Standard Security vetting (which includes right to work/identity checks, a basic criminal record check and verification of the last 3 years of employment or academic activity).
ems
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Serco by 2x
Sign in to set job alerts for “Field Officer” roles.
Chester, England, United Kingdom 11 hours ago
Widnes, England, United Kingdom 11 hours ago
Liverpool, England, United Kingdom 11 hours ago
Broughton, England, United Kingdom 5 days ago
Physical Regeneration Project Officer – Internal Only
Crewe-By-Farndon, England, United Kingdom 3 days ago
Capenhurst, England, United Kingdom 2 days ago
Liverpool, England, United Kingdom 4 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Field Officer - Electronic Monitoring employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Officer - Electronic Monitoring
✨Tip Number 1
Familiarise yourself with the electronic monitoring process and the role of a Field Officer. Understanding the responsibilities and challenges faced in this position will help you articulate your passion for making a difference during interviews.
✨Tip Number 2
Highlight any experience you have in community engagement or support roles. This can demonstrate your ability to build rapport and trust with individuals, which is crucial for the Field Officer position.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about how you would handle various scenarios involving individuals in challenging situations, showcasing your compassion and resilience.
✨Tip Number 4
Network with current or former employees of Serco if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Field Officer - Electronic Monitoring
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Field Officer - Electronic Monitoring. Familiarise yourself with the job description and think about how your skills and experiences align with the role.
Tailor Your CV: Customise your CV to highlight relevant experiences that demonstrate your caring, compassionate, and resilient nature. Include any previous roles or volunteer work that showcase your ability to support individuals in challenging situations.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to work for Serco and how you can contribute to their mission. Use specific examples from your past experiences to illustrate your commitment to making a positive difference.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Serco
✨Show Your Compassion
As a Field Officer, you'll be working with individuals during challenging times. Make sure to express your understanding and compassion during the interview. Share any relevant experiences where you've helped others or demonstrated empathy.
✨Highlight Communication Skills
Good written and verbal communication skills are essential for this role. Prepare examples of how you've effectively communicated in previous roles, especially in situations that required building rapport with others.
✨Demonstrate Flexibility
The job requires working various shifts, including evenings and weekends. Be ready to discuss your availability and willingness to adapt to different schedules. This shows your commitment to the role and the team.
✨Research Serco's Values
Familiarise yourself with Serco's mission and values, particularly their focus on diversity and inclusion. During the interview, mention how your personal values align with theirs, which can help you stand out as a candidate who fits well within their culture.
