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- Tasks: Visit homes to install tagging equipment and support individuals reintegrating into their communities.
- Company: Join Serco, a company dedicated to making a positive impact in people's lives.
- Benefits: Enjoy a competitive salary, company car, pension, health perks, and discounts on various services.
- Why this job: Be part of a supportive team that values diversity and makes a real difference every day.
- Qualifications: Valid UK driver's license, good communication skills, and a commitment to helping others.
- Other info: Flexible shifts with training and mentorship provided; applications from female candidates are particularly welcomed.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Electronic Monitoring Field Officer role at Serco. Location: Runcorn/Widnes Area (WA7/WA8).
Working as an Electronic Monitoring Field Officer involves visiting individuals to install tagging equipment, either alone or with a Monitoring Support Officer. You will help build confidence in the justice system and reassure individuals and the public about safety. The role contributes to reducing pressure on the prison system and helping ex-prisoners reintegrate into their communities. The position is operational year-round with a rolling rota and a typical average of 37.5 hours per week, including day, weekend, and bank holiday shifts.
3 weeks of training will be provided, with mentorship from an experienced Officer until you are comfortable in the role. Due to contractual obligations, applications from female candidates are particularly welcome in line with the Equality Act 2010.
What you need to do the job and qualifications:
- Current valid UK driver’s license
- Reasonably fit with good written and verbal communication skills
- Commitment to making a difference to the lives of others; you will learn during your initial training and through shadowing
Additional information: All offers are subject to Baseline Personnel Standard Security vetting (including right to work/identity checks, basic criminal record check, and verification of the last 3 years of employment or academic activity).
Benefits
- Base salary of £26,031 per annum
- Company car (includes personal use)
- Pension (matched up to 6%), life insurance; 25 days annual leave plus Bank Holidays
- Continuous training and development opportunities
- A range of health and wellbeing benefits (Employee Assistance Programme, MIND, Simply Health Care, Dental Plans, and more)
- Discounts and exclusive deals (Merlin Attractions, Mobile Phone discounts, Cinema, Leisure, Retail, Hospitality)
- A supportive team and culture that values diversity and inclusion
Notes
- Appropriate equal opportunities information is included; assistance with applications available. Serco supports flexible and hybrid working arrangements where possible and is a Disability Confident Leader and Inclusive Employer.
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Field Officer - Electronic Monitoring employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Officer - Electronic Monitoring
✨Tip Number 1
Familiarise yourself with the role of a Field Officer and the specific responsibilities involved in electronic monitoring. Understanding the nuances of the job will help you articulate your passion and suitability during interviews.
✨Tip Number 2
Highlight any previous experience working with vulnerable individuals or in community settings. This can demonstrate your compassion and resilience, which are key traits for this role.
✨Tip Number 3
Prepare to discuss scenarios where you've had to build rapport with individuals in challenging situations. This will showcase your communication skills and ability to reassure others, which is crucial for a Field Officer.
✨Tip Number 4
Be ready to talk about your flexibility regarding working hours. Since the role involves various shifts, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Field Officer - Electronic Monitoring
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Field Officer. Highlight your relevant experiences and skills that align with the role.
Tailor Your CV: Customise your CV to reflect the key skills mentioned in the job description, such as communication skills and the ability to work independently. Use specific examples from your past experiences to demonstrate these skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in people's lives. Mention why you are interested in working for Serco and how your values align with their mission.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Serco
✨Show Your Compassion
As a Field Officer, you'll be working with individuals during challenging times. Make sure to convey your caring and compassionate nature during the interview. Share examples from your past experiences where you've helped others or made a positive impact.
✨Demonstrate Resilience
This role requires resilience in the face of various challenges. Be prepared to discuss situations where you've had to overcome obstacles or adapt to changing circumstances. Highlight your ability to stay calm and focused under pressure.
✨Highlight Communication Skills
Good communication is key in this role. During the interview, emphasise your ability to build rapport and trust with individuals. You might want to share specific instances where your communication skills have led to successful outcomes.
✨Be Flexible and Open-Minded
Flexibility is crucial for this position due to varying shifts and responsibilities. Show that you're adaptable and willing to take on different tasks as needed. Discuss any previous roles where you had to adjust your schedule or approach to meet the demands of the job.
