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For Companies At a Glance
- Tasks: Visit individuals to install tagging equipment and build trust in the justice system.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Competitive salary, company car, pension, and health benefits.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Valid UK driver's license and strong communication skills required.
- Other info: Flexible shifts with opportunities for training and career growth.
The predicted salary is between 22000 - 29000 £ per year.
Overview
Join to apply for the Field Officer – Electronic Monitoring role at Serco
Location: Portsmouth & Southampton
Caring. Compassionate. Resilient. Sound like you? You could be a Field Officer for Serco, using these key strengths to make a positive difference for people during a difficult time in their lives.
Working as an Electronic Monitoring Field Officer is more than just a job. It’s a chance to be part of something great, join a team where your contributions are valued, and positively impact the communities we serve every day. We offer:
Benefits
- Base Salary of £26,031 per annum
- Company Car (includes personal use)
- Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years’ service) plus Bank Holidays
- Continuous training & development opportunities
- A range of health and wellbeing benefits (Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more)
- Discounts and exclusive deals (Merlin Attractions, mobile phone discounts, cinema, leisure, retail and hospitality)
- A supportive team and inclusive culture
We are operational all year round, and shifts cover daytimes, weekends, and bank holidays. Your contractual working week is an average 37.5 hours per week with a rolling rota (approximately 10 weeks in advance). Evening shifts range from 5pm to 1am. Flexibility is key, with the possibility to start earlier or finish later as required.
Responsibilities
- Visit individuals in their homes to install tagging equipment, working alone or with a Monitoring Support Officer
- Build trust with individuals and reassure them of their safety and the safety of the public
- Help reduce pressure on the prison system and support ex-prisoners to reintegrate into the community
- Receive 3 weeks of training and be supported by an experienced Officer/Mentor on the road until you’re comfortable in the role
Due to genuine occupational requirements, we particularly welcome applications from female candidates for this role, in line with the Equality Act 2010.
What you need to do the job
We welcome applicants from diverse backgrounds. You’ll learn what you need during the 2-week initial training and through shadowing and mentorship. You must have a current valid UK driver’s license, be reasonably fit, and have good written and verbal communication skills essential for building relationships with the individuals you meet.
Additional Information
All offers are subject to Baseline Personnel Standard Security vetting (including right to work/identity checks, a basic criminal record check, and verification of the last 3 years of employment or academic activity).
About Serco
Serco is a global service provider delivering essential public services across defence, transport, justice, immigration, healthcare and citizen services. We are committed to diversity and inclusion and support flexible working where possible. We are a Disability Confident Leader and Gold Inclusive Employer.
Apply: Please click the apply button to complete your application. We may close the role early if a large volume of applications is received. For help with your application, contact 0345 010 4000.
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Field Officer - Electronic Monitoring employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Officer - Electronic Monitoring
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Serco and their values. This will help you connect your experiences to what they care about, showing them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of Field Officer, especially your ability to build rapport and support individuals.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. Serco values compassion and resilience, so share personal stories that highlight these traits. Authenticity can really set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Officer - Electronic Monitoring
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Field Officer role. We want to see how you can bring your caring, compassionate, and resilient nature to the team!
Showcase Your Communication Skills: Since good written and verbal communication is key for this role, don’t shy away from demonstrating these skills in your application. Use clear and concise language to express your thoughts and experiences.
Be Honest About Your Experience: We value diverse backgrounds, so don’t worry if your previous experience doesn’t directly relate to the role. Share your commitment to making a difference and any relevant life experiences that showcase your suitability.
Apply Through Our Website: For the best chance of success, make sure to apply through our official website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Serco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Field Officer - Electronic Monitoring role. Familiarise yourself with the key responsibilities and how they impact the community. This will help you articulate why you're a great fit and how your skills align with the job.
✨Showcase Your Compassion and Resilience
Since this role involves working with individuals during challenging times, be prepared to share examples from your past that demonstrate your caring nature and resilience. Think of specific situations where you've made a positive impact on someone's life or handled difficult circumstances.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and interpersonal skills. Practice responding to questions like, 'How would you handle a situation where an individual is uncooperative?' This will show your ability to think on your feet and build rapport.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
