At a Glance
- Tasks: Visit individuals to install tagging equipment and build trust in the justice system.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Competitive salary, company car, pension, and health benefits.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Valid UK driver's license and strong communication skills required.
- Other info: Flexible shifts with opportunities for training and career growth.
The predicted salary is between 22000 - 29000 £ per year.
Field Officer – Electronic Monitoring
Serco
Location: Bristol
Overview
Apply for the Field Officer – Electronic Monitoring role at Serco.
Working As An Electronic Monitoring Field Officer For Our Electronic Monitoring Service Is More Than Just a Job, It’s The Chance To Be a Part Of Something Great, To Join a Team Where Your Contributions Are Valued, And Where You Can Positively Impact The Communities, We Serve Every Single Day. And That’s Not All, In Addition To a Rewarding Career, We Also Offer
- Base Salary of £27,202 per annum
- Company Car (includes personal use)
- Pension (matched up to 6%), life insurance; 25 days annual leave plus Bank Holidays.
- Continuous training & development opportunities
- A range of benefits to support the health and wellbeing of you and your familysuch as Employee Assistance Programme,MIND, Simply Health Care and Dental Plans and more
- Access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more
- A supportive team & culture where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
We are operational all year round, your contractual working week is an average 37.5hrs per week, on a rolling rota including weekends. Evening shifts range from 5pm to 1am, flexibility is key to the role as there may be occasions when you are required to start earlier or finish later, however, we operate a rota basis (provided up to a year in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.
About The Role
On a day-to-day basis, you’ll head off to visit individuals in their homes to install tagging equipment. You’ll either work alone or alongside a Monitoring Support Officer. With every individual you meet, you’ll have the opportunity to build their confidence in both you and the justice system, reassuring them of their safety, as well as that of the public. With every successful case, you’ll be directly helping reduce the pressure on the prison system and give ex-prisoners the chance to be part of their community again. Every day and every individual are different, which is what makes this role so varied and full of opportunities.
You’ll receive 3 weeks of training and will be accompanied by an experienced Officer/Mentor on the road until you’re comfortable in your new role. Due to genuine occupational requirements and contractual obligations, we particularly welcome applications from female candidates for this role, in line with the Equality Act 2010.
What you need to do the job?
Our current Electronic Monitoring Field Officer’s come to us with different work & life experiences, what you’ve done before doesn’t matter, what matters is that you’re committed to making a difference to the lives of others – the rest you will learn during your 2 weeks initial training course and through shadowing & mentorship from other experienced colleagues. You must have a current valid UK driver\’s license, be reasonably fit and have good written and verbal communications skills, essential to building relationships and rapport with any of the individuals that you meet.
Additional Information
All offers of employment are subject to Baseline Personnel Standard Security vetting (which includes right to work/identity checks, a basic criminal record check and verification of the last 3 years of employment or academic activity).
Seniority Level
Entry level
Employment Type
Full-time
Job Function
Other
Industries
IT Services and IT Consulting
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact j&icareersUK@serco.com.
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Field Officer - Electronic Monitoring employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Officer - Electronic Monitoring
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Serco and their values. This will help you connect your experiences to what they care about, showing them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of Field Officer, especially your ability to build rapport and support individuals.
✨Tip Number 3
Be yourself! During the interview, let your personality shine through. Serco values compassion and resilience, so share personal stories that highlight these traits. Authenticity can really set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Officer - Electronic Monitoring
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Field Officer role. We want to see how you can bring your caring, compassionate, and resilient nature to the team!
Showcase Your Communication Skills: Since good written and verbal communication is key for this role, don’t shy away from demonstrating these skills in your application. Use clear and concise language to express your thoughts and experiences.
Be Honest About Your Experience: We value diverse backgrounds, so don’t worry if your previous experience doesn’t directly relate to the role. Share your commitment to making a difference and any relevant life experiences that showcase your suitability.
Apply Through Our Website: For the best chance of success, make sure to apply through our official website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Serco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Field Officer - Electronic Monitoring role. Familiarise yourself with the key responsibilities and how they impact the community. This will help you articulate why you're a great fit and how your skills align with the job.
✨Showcase Your Compassion and Resilience
Since this role involves working with individuals during challenging times, be prepared to share examples from your past that demonstrate your caring nature and resilience. Think of specific situations where you've made a positive impact on someone's life or handled difficult circumstances.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and interpersonal skills. Practice responding to questions like, 'How would you handle a situation where an individual is uncooperative?' This will show your ability to think on your feet and build rapport.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.