At a Glance
- Tasks: Maintain and repair essential electrical systems in a healthcare environment.
- Company: Join Serco at Norfolk & Norwich University Hospital, a leader in healthcare support.
- Benefits: Enjoy 27 days holiday, pension scheme, and discounts at over 1,000 retailers.
- Other info: Opportunities for professional development and a focus on inclusion and wellbeing.
- Why this job: Make a real difference in patient care while developing your skills in a supportive team.
- Qualifications: Experience in electrical maintenance and strong problem-solving skills required.
The predicted salary is between 35375 - 35375 £ per year.
As an Electrical Craftsperson in our healthcare estates team, you’ll help ensure critical hospital infrastructure operates safely, reliably, and efficiently – supporting an environment where patient care can thrive every day. Your work will directly contribute to a positive impact on communities by maintaining essential electrical systems that healthcare professionals depend on. From preventative maintenance to urgent repairs, you’ll play a key role in keeping services running smoothly and safely, helping to protect both people and the future of the estate.
What You’ll Do As An Electrical Craftsperson:
- Carry out reactive repairs, fault finding, servicing, commissioning, and maintenance across a wide range of plant, services, and equipment.
- Complete planned preventative maintenance to ensure reliability and compliance.
- Maintain high standards of safety, efficiency, and workmanship across all tasks.
- Identify faults, elevate issues, and request parts or support when required.
- Follow all policies, procedures, workplace regulations, and best practice guidelines.
- Accurately complete work orders and documentation using internal systems.
Does this sound like you?
- Proven experience in electrical maintenance within a complex environment.
- Strong fault-finding skills and the ability to work independently.
- Good communication and customer service skills with a focus on care and professionalism.
- Awareness of health and safety practices and your own limitations.
- A proactive approach to problem‑solving and continuous improvement.
Vetting And Checks:
A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offences Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.
What We Offer:
- 27 days plus bank holidays (increasing to 29 and 33 days respectively after 5 and 10 years’ service).
- Up to 6% contributory pension scheme.
- Park & Ride shuttle service to the hospital.
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service.
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
- Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity.
Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Electrical Craftsperson employer: Serco
At Serco, we pride ourselves on being an exceptional employer, particularly for our Electrical Craftsperson role at the Norfolk & Norwich University Hospital. Our commitment to employee growth is evident through extensive training opportunities, a supportive work culture that prioritises wellbeing, and a generous benefits package including up to 33 days of annual leave and a contributory pension scheme. Join us in making a meaningful impact on community health while enjoying a workplace that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Electrical Craftsperson
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Electrical Craftsperson
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Serco's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Serco. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Serco
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Serco.
