Early Careers Intern

Here at Serco, we're looking for a curious, motivated and people-focused Early Careers Intern to help us build something that genuinely matters: a clearer, more accessible pathway into work for young people across the UK. This is a hands-on placement where your perspective isn't just welcomed, it's the whole point. We need someone who can look at how we talk about early careers routes, work experience, apprenticeships and graduate programmes, and tell us honestly what works, what doesn't, and what a young person starting out would find useful.

Reporting to our Head of Apprenticeships, you'll work across People and Culture, talent and early careers teams to help map, simplify and strengthen how Serco brings young people into the organisation. The work you produce will feed directly into a live workforce strategy, with a real chance to shape how we support the next generation of Serco talent.

Responsibilities

• Review Serco's existing early careers offer through a fresh, external lens, identifying where language, processes or routes create unnecessary confusion or barriers.
• Map end-to-end journeys across work experience, placements, apprenticeships and graduate routes, helping show how they connect rather than sit in silos.
• Help develop simple, practical tools for managers including guides, checklists and timelines that are human and easy to use rather than policy-heavy.
• Support the creation of clear, plain-English content that explains each early careers route and what it is actually for.
• Assist in drafting quality and safeguarding principles that promote consistency and positive early experiences across the organisation.
• Work with People colleagues and managers to test ideas, gather feedback and bring together a coherent, joined-up picture of early careers at Serco.

What You’ll Need To Do The Role

• A genuine interest in people, careers, social mobility, learning or workforce development.
• Strong written and verbal communication skills, with the ability to turn complex ideas into clear, usable outputs.
• Good organisational skills and the ability to manage your own workload and meet deadlines across a short placement.
• Confidence to ask questions, challenge assumptions and push back where something doesn't make sense.
• A practical mindset and a willingness to take feedback and adapt.
• No prior experience is required. Curiosity, motivation and a thoughtful approach are what matter most.

Why Serco

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors. You’ll also find personal growth and development. You’ll work with great people in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What We Offer

• Flexible working
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• Serco discounts including cinema, Merlin Entertainments and online shopping, plus mobile phone plans and leisure centre memberships
• A range of benefits to support health and wellbeing, such as Employee Assistance Programme, Simply Health Cash Plans, and more
• A safe and supportive culture

About Serco

At Serco, the nature of the work is important and everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services worldwide in defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. We support diversity, inclusion and belonging through networks such as SercoInspire, SercoEmbrace, SercoUnlimited and In@Serco.

Apply

Please click on the apply button to complete your application. We may close early if we receive a large volume of applications. We are committed to building a diverse and inclusive organisation and will make reasonable adjustments at interview through to employment. We support flexible working and hybrid arrangements where possible. Disabled applicants who meet the minimum criteria will be invited to interview. For help with your application please contact 0345 010 4000. We also support fair access to employment for those with unspent criminal convictions through the Ban the Box pledge; contact the recruitment team to discuss.