Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure customer safety and high service standards at Swallows Leisure Centre.
- Company: Join a friendly team at Swale Community Leisure Trust.
- Benefits: Free gym membership, discounts, and excellent training opportunities.
- Why this job: Make a real impact by ensuring safe and enjoyable leisure activities.
- Qualifications: Experience in leisure environments and strong swimming skills required.
- Other info: Career progression available within a supportive community-focused environment.
The predicted salary is between 22300 - 29000 £ per year.
Swallows Leisure Centre, Sittingbourne, ME10 4NT
Permanent, Full Time - 39 hours p/w, (earlies, lates and weekends on a rota basis)
£26,334 per annum + Corporate Benefits Package
Here at Swale Community Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To deliver those services takes an enthusiastic and customer focused team, and right now we are looking to recruit for a Relief Duty Manager to join the team.
As the Relief Duty Manager, you will work within the Swallows Leisure Centre whilst ensuring customer safety and high standards of service and customer care. You will be reporting to the duty manager and in the duty manager's absence, the successful candidate will be managing the facility and ensure all activities are delivered to a high standard. Furthermore, you will be involved in supervising specific activities, maintaining high standards of cleanliness, and working on the safe handling and set up of equipment. Without you there can't be any pool activity. But you won't be working alone. Our leisure centre has a close knit and supportive team, all working towards providing an inclusive leisure hub for the entire community. We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities. You will also receive free gym membership and other various discounts.
What you'll need to do the role:
- Previous experience in a leisure environment
- Previous experience of pool supervision
- Strong swimming skills
- National Pool Lifeguard Qualification (Royal Life Saving Society) or equivalent & first aid qualification
- Safety conscious and vigilant
- Able to deal with pressurised situations
What we offer:
- Free membership at the Centre plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- Up to 6% employer matched pension contribution
- 21 days annual leave + public holidays
- Life assurance up to 2x base salary
- All Leisure benefits - Employee Benefits
Serco/Serco Leisure Operating Limited are appointed as the Trust's Managing Agents. We manage the recruitment process and the Trust's employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company's policy, employees will have a DBS check where appropriate.
Duty Manager employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Get to know the Swallows Leisure Centre! Visit the facility, chat with staff, and soak up the atmosphere. This will not only help you understand the vibe but also give you a chance to show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insider info about the role and might even put in a good word for you when it comes to hiring.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios as a Duty Manager. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion for Leisure: When you're writing your application, let your enthusiasm for leisure shine through! We want to see how much you care about creating a fun and safe environment for everyone at Swallows Leisure Centre.
Highlight Relevant Experience: Make sure to mention any previous experience in a leisure environment, especially if you've supervised pools before. We love seeing candidates who can demonstrate their skills and knowledge in this area!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Serco
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Relief Duty Manager at Swallows Leisure Centre. Familiarise yourself with the importance of customer safety, pool supervision, and maintaining high standards of service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in a leisure environment, especially any roles involving pool supervision. Prepare specific examples of how you've handled pressurised situations or ensured customer safety. This will demonstrate your capability and readiness for the challenges of the job.
✨Highlight Your Qualifications
Make sure to mention your National Pool Lifeguard Qualification and first aid certification during the interview. These qualifications are essential for the role, so emphasising them will show that you meet the basic requirements and are serious about safety in the leisure environment.
✨Emphasise Teamwork and Community Spirit
Since the role involves working closely with a supportive team, be prepared to talk about your teamwork skills and how you contribute to a positive community atmosphere. Share examples of how you've worked collaboratively in past roles to create a friendly and inclusive environment.
