At a Glance
- Tasks: Conduct audits to ensure cleanliness and safety in a hospital environment.
- Company: Join Serco, a leading global employer dedicated to public service.
- Benefits: Enjoy 25 days holiday, pension scheme, and extensive training opportunities.
- Other info: Be part of a diverse team with excellent career growth potential.
- Why this job: Make a real difference in patient care and community wellbeing.
- Qualifications: Experience in auditing or compliance, strong analytical skills required.
The predicted salary is between 17334 - 17334 £ per year.
Location: James Cook University Hospital, Middlesbrough, TS4 3BW
Salary: £17,334.20 per annum plus excellent benefits
Schedule: Part time 25 hours per week, working Monday – Friday 12.30pm -5.30pm
As a Domestic Monitoring Officer in our Health team, you’ll help ensure hospital environments meet the highest standards of cleanliness, safety, and compliance, supporting patient care and wellbeing every day. Your work plays an essential role in protecting patients, colleagues, and visitors. By delivering accurate audits, identifying improvements, and supporting operational teams, you’ll contribute to safer environments and a positive impact on communities.
What you’ll do as a Domestic Monitoring Officer
- Carry out scheduled and unannounced audits across wards and departments
- Monitor compliance with infection control, cleanliness standards, and service-level agreements
- Record all inspection activity accurately using FM First systems
- Produce detailed reports highlighting findings, trends, and corrective actions
- Track and follow up on non-conformances, escalating where needed
- Support teams with guidance on compliance and continuous improvement
Does this sound like you?
You’ll be a great fit for this role if you have:
- Experience in auditing, monitoring, or compliance, ideally in a healthcare setting
- Strong analytical skills with the ability to interpret data and identify trends
- Confidence to communicate clearly and influence stakeholders
- A fair, objective approach with strong attention to detail
- The ability to manage multiple audits and deadlines effectively
Vetting and checks: A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.
What we offer
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a strong focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Networks that support inclusion and connection across our organisation, including LGBTQIA+ colleagues, women, parents and carers, people with disabilities, veterans, and colleagues from all cultural backgrounds
Let’s impact a better future, together. Apply today.
Domestic Auditing Officer employer: Serco
At Serco, we pride ourselves on being a top employer, offering a supportive work culture that prioritises employee growth and wellbeing. As a Domestic Monitoring Officer at James Cook University Hospital, you'll benefit from extensive training opportunities, a generous pension scheme, and a commitment to diversity and inclusion, all while making a meaningful impact on patient care in a dynamic healthcare environment.
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Auditing Officer
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work at Serco or similar organisations. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your auditing knowledge and compliance standards. Be ready to discuss how your experience aligns with the role of Domestic Monitoring Officer and how you can contribute to patient care.
✨Tip Number 3
Show off your analytical skills! Bring examples of how you've interpreted data and identified trends in past roles. This will demonstrate your ability to make a real impact in ensuring cleanliness and safety.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a difference.
We think you need these skills to ace Domestic Auditing Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in auditing and compliance, especially in healthcare. We want to see how your skills align with the role of Domestic Monitoring Officer!
Show Off Your Analytical Skills:Since this role requires strong analytical abilities, don’t shy away from showcasing examples where you've interpreted data or identified trends. We love seeing how you can make an impact through your insights!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to communicate your qualifications and experiences. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re excited to see what you bring to the table as part of our team!
How to prepare for a job interview at Serco
✨Know Your Auditing Basics
Make sure you brush up on your auditing knowledge, especially in a healthcare context. Familiarise yourself with infection control standards and cleanliness protocols, as these will likely come up during the interview.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used your analytical skills in past roles. Bring examples of how you've interpreted data to identify trends or improvements, as this is crucial for the Domestic Monitoring Officer position.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. You’ll need to influence stakeholders, so being able to communicate your findings and recommendations effectively is key.
✨Demonstrate Attention to Detail
Be ready to provide examples that showcase your attention to detail. Whether it’s through previous audits or reports, showing that you can manage multiple tasks without missing important details will set you apart.
