Serco is seeking a Continuous Improvement Consultant to join our Customer Experience and Engagement team within Citizen Services. This role leads data-driven improvement initiatives across UK operations, partnering with operational leaders, clients and stakeholders to deliver measurable enhancements in performance and customer journeys.
You'll build business cases, run workshops and guide analysts to embed changes in live environments while supporting bids and strategic growth.
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Data-Driven Continuous Improvement Lead employer: Serco
Serco Inc. is an exceptional employer that values its employees by offering a dynamic work culture and opportunities for professional growth in the heart of Virginia Beach. With a focus on supporting government contracts, employees benefit from a collaborative environment that encourages innovation and teamwork, alongside competitive benefits and flexible working arrangements that enhance work-life balance.
