At a Glance
- Tasks: You'll process data, resolve errors, and support compliance in a dynamic team.
- Company: Join Serco, a global leader in delivering essential public services with a focus on innovation.
- Benefits: Enjoy 25 days annual leave, onsite learning, and exclusive discounts on shopping and leisure activities.
- Other info: This apprenticeship offers a pathway to a rewarding career in the employability sector.
- Why this job: Gain practical experience, receive full training, and work in a supportive environment with career growth potential.
- Qualifications: 5 GCSEs including English and Maths, strong IT skills, and excellent communication abilities required.
Working Week: 37 hours per week, Monday – Friday, 09:00 – 17:00
Salary: £18,299 per annum plus benefits & 25 days annual leave
Apprenticeship Qualification: L3 Business Admin
Day to day you’ll be involved in:
- Processing of key referral, programme start and payment data via the PRaP system
- Transfer of data between Serco systems and PRaP while maintaining data integrity
- Identification, investigation and resolution of data processing errors, escalating to the Data Team Leader where necessary.
- Completion of quality and compliance testing on key programme milestones and evidence to support contractual and regulatory requirements.
- Support the wider Quality and Compliance Team in maintaining contract compliance by ensuring accuracy of data submission within contractual timeframes
What you need to do the Apprenticeship?
- 5 GCSE (A-C) including English and Maths
- Good IT skills with particular emphasis on MS Excel and MS Office 365 software
- Strong communication skills, both written and verbal
- Excellent interpersonal skills, with the ability to work across a number of work streams
- Confident to communicate through a variety of media with internal and external stakeholders
- Use own initiative and work independently
- Demonstrate a flexible approach to work
- Understanding of DWP/welfare to work market environment
- Experience of working in a compliance environment ideally within the Employability sector
- Experience of CRM based systems
What’s in it for you?
- Onsite learning is paid and completely transferable
- 25 days annual leave
- Opportunity to gain practical experience in a professional environment
- Full training and support provided
- A chance to work with a supportive and experienced team
- A pathway to a potential career
- Serco discounts which include cinema, online shopping discounts, leisure centre memberships, and much more
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
Data Administrator Apprentice-Restart in Birmingham employer: Serco
Serco is an excellent employer that offers a supportive and dynamic work environment for Data Administrator Apprentices. With a commitment to employee growth, you will receive full training and practical experience while enjoying 25 days of annual leave and various discounts. Located in a collaborative atmosphere, Serco values each team member's contribution to delivering essential public services, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Data Administrator Apprentice-Restart in Birmingham
✨Dive into Data Analytics Communities
Get involved in online forums and local meetups focused on business intelligence. Platforms like Reddit, LinkedIn Groups, or even local events can be goldmines for connecting with industry professionals who might have insider info about opportunities at companies like Serco.
✨Showcase Your Work with Personal Projects
Consider creating a small portfolio demonstrating your skills in data analysis or visualisation. This could be anything from a project analysing public datasets to creating dashboards—having something tangible to show can really make us stand out during your apprenticeship search.
✨Get Familiar with Apprenticeship Platforms
Utilise platforms specifically tailored for apprenticeships. Websites like Apprenticeships.gov.uk or local job boards can help us find the latest openings, and many companies even post directly about their apprenticeship opportunities. Don't forget to check Serco’s own careers page too!
✨Engage with Business Intelligence Tools
Familiarise yourself with popular BI tools like Tableau or Power BI. Showing that you can navigate these tools will not only impress recruiters but also give you a practical edge in interviews. Plus, we can find free online resources or courses to boost our skills before approaching companies like Serco.
We think you need these skills to ace Data Administrator Apprentice-Restart in Birmingham
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence world, we love a good number-cruncher! When crafting your CV, highlight any experience you have with data analysis, reporting, or relevant software. If you’ve done any projects that involved extracting insights from data, make sure to include those!
Craft a Motivational Cover Letter:Since this is an apprenticeship, we want to see your enthusiasm for learning and growing in the business intelligence field. Share why you're interested in business intelligence and what excites you about the role at Serco. Let your passion shine through!
Keep It Relevant:Tailor your application documents to align with the skills we're looking for in an apprentice. Mention any coursework or certifications you've completed related to business intelligence, data analytics, or even general business acumen. Specific examples will help you stand out!
Show Your Team Spirit:Business intelligence isn't just about data; it's also about collaboration. Highlight any experience working in teams—whether that's through school projects, extracurricular activities, or volunteering. We want to know you can communicate well and work alongside others to drive results.
How to prepare for a job interview at Serco
✨Dive into Data!
As this is a business intelligence apprenticeship, show off your enthusiasm for data! Be ready to discuss your experience with data analysis tools like Tableau, Power BI, or even Excel. Have some examples at hand that demonstrate how you've transformed raw data into actionable insights — it’ll show the interviewers your practical skills!
✨Know Your BI Basics
Brush up on fundamental BI concepts and methodologies. You're likely to face technical questions that test your knowledge of data warehousing, ETL processes, or SQL. Having a few key definitions and real-world scenarios prepared will help you stand out and show you're not just repeating phrases from a textbook.
✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for potential over experience. Be sure to communicate your eagerness to learn and grow in the field. Talk about any relevant projects or coursework you’ve completed, showing them you’re proactive and ready to hit the ground running at Serco.
✨Bring Along a Portfolio
Even for an apprenticeship, having a portfolio can be a big plus! Include any relevant projects you've worked on, such as data visualisations, reports, or case studies. This hands-on evidence of your skills will complement your verbal explanations, giving the interviewers a solid picture of what you can bring to the table.
