At a Glance
- Tasks: Connect people with meaningful jobs and training opportunities that transform lives.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Enjoy 25 days holiday, pension scheme, and discounts at 1,000 retailers.
- Other info: Flexible hybrid working and a commitment to inclusivity for all applicants.
- Why this job: Make a real impact on communities while helping individuals build sustainable careers.
- Qualifications: Experience in recruitment or talent acquisition and strong communication skills required.
The predicted salary is between 27000 - 30000 £ per year.
Location: Coventry, CV1 5DR - Hybrid role with variable time spent at office & home, includes travel across West Midlands, Worcestershire, Shropshire, Herefordshire.
Salary: £27,000 to £30,000 plus excellent benefits
Schedule: Fixed Term Contract 12-months, Full-time, Monday to Friday 9am to 5.30pm
As a Resourcer in our Employment, Skills and Training team, you'll help connect people with meaningful employment and training opportunities that can transform lives. Working closely with Strategic Account Managers and Account Managers, you'll assess candidate suitability, support them through the recruitment journey, and help employers find the right talent. Our work touches lives every day. By matching people to opportunities where they can grow, develop new skills and build sustainable careers, you'll create a positive impact on communities while helping employers meet their workforce needs. This is a role with real purpose, where your contribution helps impact a better future for individuals, businesses and society.
What You'll Do
- Screen candidates and learners for employment and training opportunities, assessing their skills, qualifications and suitability against employer requirements
- Provide advice, guidance and constructive feedback to help candidates prepare for interviews, training programmes and new roles
- Work closely with Strategic Account Managers and Account Managers to understand vacancy requirements and support successful fulfilment
- Build strong relationships with internal colleagues, candidates, learners and external partners to maintain a consistent pipeline of suitable applicants
- Accurately record candidate activity, screening outcomes and progression within recruitment and customer relationship management systems
- Monitor screening performance, identify trends and contribute to continuous improvement initiatives that enhance candidate quality and recruitment outcomes
Does this sound like you?
- Proven experience in recruitment, talent acquisition, candidate screening or a similar employability-focused environment
- Strong communication and interpersonal skills, with the ability to build trust and engage effectively with a wide range of people
- Excellent organisational skills and the ability to manage high volumes of activity while meeting deadlines
- Experience using customer relationship management systems, recruitment software and Microsoft Office applications
- A proactive and solution-focused approach, with strong attention to detail and the ability to work independently and collaboratively
- Clean UK Driving Licence
What We Offer
- 25 days' holiday plus bank holidays (and the option to buy up to five additional leave days each year)
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.
Vetting And Checks
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
A Little Bit About Us
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we're united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our Inclusive Recruitment Commitment
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our 'Ban the Box' pledge (some roles may have security exemptions).
Resourcer in Coventry employer: Serco
Serco is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. As a Ward Host Assistant at University Hospital Southampton, you will enjoy flexible shift options and the chance to make a meaningful impact on patient care, all while being part of a team that values hospitality and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Resourcer in Coventry
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Serco!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Serco.
We think you need these skills to ace Resourcer in Coventry
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Serco. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Serco and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Serco. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Serco's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Serco
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Serco.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Serco will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Serco and how you would contribute to adapting HR strategies.
