Cost Management Analyst

Cost Management Analyst

Serco – Birmingham, England, United Kingdom

Up to £40,000 Per Annum Dependent On Experience

Serco is looking for a Cost Management Analyst to join our team, supporting the efficient management of IT purchasing, invoicing, and financial reporting processes.

Hybrid | Full Time, Permanent

Responsibilities

• Support MyTechnology teams with accurate and timely procurement, cost management, and financial reporting for IT services.
• Raise and manage purchase orders on SAP SRM, tracking their full lifecycle from request to payment while maintaining up-to-date cost and allocation records.
• Obtain and manage quotations from suppliers, resolving invoice and payment queries efficiently in collaboration with vendors and internal teams.
• Use SAP ECC/SRM to produce analytical and financial reports, supporting Finance, Delivery, and Standard Services teams in maintaining accurate data.
• Generate and issue customer quotations, ensuring pricing, delivery, and supplier information are current and communicated to stakeholders.
• Coordinate with Asset and Configuration Management to allocate purchased services and maintain accurate vendor and inventory records.
• Store supplier and financial documentation in SharePoint, ensuring compliance with governance standards and timely invoice processing.
• Deliver cost analysis and reconciliation reports, contributing to continuous improvement and upholding Serco’s values and quality standards.

Requirements

• Proven experience in a purchasing, finance, or cost management role, ideally within a complex or technical environment.
• Excellent accuracy, attention to detail, and strong data management skills.
• Strong numerical and analytical abilities with a pragmatic approach to problem-solving.
• Experience using SAP SRM / SAP ECC or a similar P2P system.
• Excellent communication and stakeholder engagement skills at all levels.
• Ability to work methodically, manage priorities effectively, and meet deadlines under pressure.
• A positive, proactive attitude and a commitment to delivering quality service.
• Willingness to learn, adapt, and take ownership of tasks to successful completion.

Benefits

• 25 days annual leave plus bank holidays.
• Annual leave purchase scheme.
• Up to 6% contributory pension scheme.
• Flexible working options.
• Free onsite parking.
• Serco discounts including cinema, entertainment, online shopping, mobile phone plans, and leisure centre memberships.
• Health and wellbeing support such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
• Career development training ranging from role specific, leadership coaching, formal study, and more.
• A safe and supportive culture.
• A diversity and inclusion passionate company.

About Serco

At Serco, not only the nature of the work we do is important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.

Apply

Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates.