Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Shape and deliver innovative IT solutions that meet business objectives.
- Company: Join Serco, a leader in delivering critical services across various sectors.
- Benefits: Enjoy flexible working, competitive salary, and extensive career development opportunities.
- Why this job: Make a real impact on global challenges while working with cutting-edge technology.
- Qualifications: Proven experience in IT disciplines and strong communication skills required.
- Other info: Collaborative environment with a focus on diversity and inclusion.
The predicted salary is between 43200 - 72000 £ per year.
At Serco, we unite the right people, technology, and partners to solve some of the world's most pressing and complex challenges. From defence and space to healthcare, justice, transport and beyond, our UK operations deliver critical services across government sectors—driven by expertise in service design, programme management, engineering, and more.
As a Senior Solution Architect, you will play a key role in shaping and delivering IT solutions that support Serco’s business objectives across projects and bids. Collaborating with both business and IT stakeholders, you’ll work to understand complex business requirements, identify gaps in existing capabilities, and define innovative, practical solutions aligned with Serco’s architectural principles and IT strategy. You will be instrumental in ensuring solutions are both fit for purpose and commercially viable—balancing technical feasibility with business impact. This includes designing IT solutions that meet project needs, maintaining scope integrity, and contributing to the success and profitability of the business or bid.
To be successful in this role, you’ll combine deep expertise in at least one specialist IT area with broad knowledge of current and emerging technologies. Your ability to communicate clearly with clients and internal stakeholders will be essential in driving solution design and ensuring alignment across business and technology teams.
Key Accountabilities- Collaborate with IT Project Managers, business stakeholders, and bid teams to understand requirements and design effective, commercially viable IT solutions.
- Produce and maintain high-quality solution and service designs that align with business needs, architectural standards, and strategic roadmaps.
- Provide architectural guidance and leadership throughout project delivery, ensuring solutions are implemented in line with approved designs.
- Work with Enterprise Architects, Technical Leads, and delivery teams to ensure cross-functional alignment and technical coherence.
- Support governance processes by contributing to solution reviews and ensuring compliance with Serco’s architecture and design standards.
- Review supplier proposals to ensure quality, feasibility, and alignment with Serco’s technology strategy and service models.
- Communicate technical concepts clearly to both technical and non-technical stakeholders to support understanding and decision-making.
- Proven experience in at least one core IT discipline such as CRM, case management, telephony, Azure, SaaS, Dynamics, cloud technologies, RPA / AI, or data analytics.
- Strong background in translating business requirements into practical IT solutions, ideally within government or outsourced service environments.
- Solid understanding of modern IT infrastructure and cloud-based technologies, underpinned by a degree in an IT-related discipline or equivalent experience.
- Excellent problem-solving and analytical skills, with the ability to design and communicate clear, logical solutions to complex technical challenges.
- Strong communication skills, capable of conveying technical information to non-technical stakeholders in a clear and accessible way.
- Demonstrated ability to prioritise workload, manage time effectively, and work under pressure to meet deadlines.
- Collaborative and relationship-focused, with the ability to influence and build trust with both business and IT stakeholders.
- Experience of cycle hire schemes and / or asset management is highly desirable.
- Must be willing to undergo BPSS security clearance; SC may also be required.
Serco’s purpose is to impact a better future - we bring together the right people, the right technology, and the right partners to create innovative solutions that deliver positive impact and address some of the most urgent and complex challenges facing governments globally. Our services are powered by more than , colleagues working across multiple sectors including defence, space, migration, justice, healthcare, transport, and customer services in four regions: UK & Europe, North America, Asia Pacific, and the Middle East.
In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won’t be hard to find. You’ll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.
What we offer- Days annual leave plus bank holidays.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme.
- Flexible working options.
- Free onsite parking.
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
- A wealth of career development training to suit your future aspirations.
- A safe and supportive culture.
- A company passionate about diversity and inclusion.
Senior Solutions Architect in City of Westminster employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solutions Architect in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Serco on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding Serco’s projects and values. Tailor your examples to show how your experience aligns with their mission of solving complex challenges across various sectors.
✨Tip Number 3
Practice your communication skills! As a Senior Solutions Architect, you'll need to explain technical concepts clearly. Try explaining your past projects to a non-technical friend to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Serco.
We think you need these skills to ace Senior Solutions Architect in City of Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Solutions Architect role. Highlight your relevant experience in IT disciplines and how it aligns with Serco's objectives. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since you'll be working with both technical and non-technical stakeholders, it's crucial to demonstrate your ability to communicate complex ideas clearly. Use examples from your past experiences where you've successfully bridged the gap between tech and business.
Highlight Problem-Solving Abilities: We love candidates who can tackle challenges head-on! Share specific instances where you've designed innovative solutions to complex problems. This will show us that you have the analytical skills we’re looking for.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at Serco!
How to prepare for a job interview at Serco
✨Know Your Tech Inside Out
As a Senior Solutions Architect, you need to be well-versed in at least one core IT discipline. Brush up on your knowledge of CRM, Azure, or cloud technologies, and be ready to discuss how these can be applied to solve complex business challenges.
✨Understand Serco's Business Objectives
Familiarise yourself with Serco’s mission and the sectors they operate in. This will help you tailor your responses to show how your skills and experience align with their goals, especially in delivering critical services across government sectors.
✨Prepare for Scenario-Based Questions
Expect to face questions that assess your problem-solving abilities. Prepare examples from your past experiences where you successfully translated business requirements into practical IT solutions, particularly in high-pressure environments.
✨Communicate Clearly and Confidently
You’ll need to convey technical concepts to both technical and non-technical stakeholders. Practice explaining complex ideas in simple terms, as this will demonstrate your ability to bridge the gap between business and technology effectively.
