At a Glance
- Tasks: Lead a team to deliver high-quality cleaning services across the North West.
- Company: Join Serco, a global leader in essential public services.
- Benefits: Competitive salary, flexible hours, 25 days holiday, and extensive training opportunities.
- Other info: Inclusive workplace with a focus on personal growth and community support.
- Why this job: Make a real impact on communities while developing your leadership skills.
- Qualifications: Experience in leading teams and strong communication skills required.
The predicted salary is between 33500 - 33500 £ per year.
Location: Warrington
Salary: £33,500 per annum plus company van (driving licence essential)
Schedule: Full-time 37.5 hours per week with flexible working hours between 8:00 AM and 6:00 PM, Monday to Friday.
Ready to impact a better future? As a Cleaning Supervisor in our Justice and Immigration team, you’ll lead and support a team of Cleaning Operatives to deliver safe, compliant, and high-quality cleaning services across the North West region. Your work will help ensure properties are maintained to the required contractual standards and are ready to support service users when they need them most. This is a role with real purpose. By driving service quality, supporting colleagues, and maintaining safe and welcoming environments, you'll help create a positive impact on communities while ensuring our work continues to touch lives every day. You'll have the opportunity to build trust, support growth, and help us create impactful solutions that contribute to a better future.
What you’ll do as a Cleaning Supervisor:
- Support the day-to-day leadership, coaching, and performance management of Cleaning Operatives across the North West region.
- Monitor cleaning activities, audits, and quality standards to ensure contractual and compliance requirements are consistently achieved.
- Develop and oversee cleaning schedules, including cyclical, planned, and property turnaround cleans.
- Analyse operational performance, identify improvement opportunities, and support continuous improvement initiatives.
- Investigate complaints, monitor corrective actions, and provide accurate reports and performance information.
- Ensure health, safety, security, and environmental procedures are followed, including compliance with Control of Substances Hazardous to Health (COSHH), risk assessments, and incident reporting requirements.
Does this sound like you?
- Experience leading or supervising teams within a cleaning, facilities management, or operational environment.
- Strong communication and relationship-building skills, with the ability to engage colleagues and stakeholders effectively.
- Able to analyse information, monitor performance, and produce accurate reports.
- Confident using Microsoft Office applications and adapting to new systems and technologies.
- Full UK driving licence and willingness to travel across the region as required.
What we offer:
- Salary: Competitive salaries with annual reviews
- Pension: Up to 6% contributory pension scheme
- Holidays: 25 days' annual leave plus bank holidays
- Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
- Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
- Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme
This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Let’s impact a better future, together. Apply today.
A little bit about us: At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment: We prioritise your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.
Cleaning Supervisor in Cheshire employer: Serco
Serco is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. As a Ward Host Assistant at University Hospital Southampton, you will enjoy flexible shift options and the chance to make a meaningful impact on patient care, all while being part of a team that values hospitality and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Supervisor in Cheshire
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Serco.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Serco.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Serco, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Cleaning Supervisor in Cheshire
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Serco that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Serco specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Serco will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Serco
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Serco a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Serco.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Serco, showcasing your work ethic and the quality of your previous roles in janitorial services.
