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- Tasks: Build relationships and support high-quality service delivery in property management.
- Company: Join a diverse and inclusive team at a leading property services provider.
- Benefits: Enjoy 25 days holiday, pension contributions, and extensive training opportunities.
- Other info: Opportunities for career progression and a focus on wellbeing.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Strong customer service and organisational skills are essential.
The predicted salary is between 28500 - 28500 £ per year.
Location: Warrington, WA3 6ZH
Salary: £28,500 per annum, plus excellent benefits
Schedule: Monday – Friday / 37.5 hours per week – site based
What you’ll do:
- Build effective working relationships with internal and external stakeholders across the AASC contract to support high-quality service delivery.
- Support the contract in maintaining the performance and compliance of the property portfolio.
- Work collaboratively with colleagues to ensure tasks are completed efficiently and within agreed timescales.
- Carry out administrative duties to support the wider Property Directorate and Service Delivery teams.
- Take ownership of specific service areas when required, supporting continuity during high workload or absence.
Qualifications:
- Strong customer service skills and the ability to communicate clearly and professionally.
- Experience working in an administrative or coordination role within a fast-paced environment.
- Good organisational and time‑management skills, with the ability to prioritise tasks effectively.
- Attention to detail and the ability to maintain accurate records.
- Competent working with Excel.
- Confidence working independently as well as collaboratively within a team.
- A proactive, calm and supportive approach, even when under pressure.
Vetting and Checks:
This role requires BPSS clearance, which involves identity verification, employment history, and criminal record checks to meet government security standards. An Occupational Health Questionnaire will also be required to ensure we can offer appropriate support for your wellbeing and performance.
Benefits:
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across about 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans and people from all cultural backgrounds.
We are an equal‑opportunity employer that encourages applications from a diverse candidate pool. We are proud Disability Confident Leader employers and holders of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Locations
Service Delivery Coordinator (Property) in Cheshire, Warrington employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Coordinator (Property) in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the property sector on LinkedIn or at local events. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your communication skills! Since strong customer service is key, try role-playing common interview questions with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Service Delivery Coordinator (Property) in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Service Delivery Coordinator role. Highlight your customer service skills and any relevant experience in administrative or coordination roles, as this will show us you’re a great fit for the position.
Show Off Your Organisational Skills: We love candidates who can juggle multiple tasks! In your application, give examples of how you've effectively prioritised tasks in a fast-paced environment. This will demonstrate your ability to manage time and stay organised, which is key for this role.
Be Clear and Professional: When writing your application, keep your language clear and professional. We want to see that you can communicate effectively, so make sure your writing reflects that. Avoid jargon and keep it straightforward!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Serco
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Service Delivery Coordinator role. Familiarise yourself with the key responsibilities and qualifications listed in the job description. This will help you tailor your answers to show how your skills and experience align perfectly with what they’re looking for.
✨Showcase Your Customer Service Skills
Since strong customer service skills are crucial for this position, prepare examples from your past experiences where you’ve successfully handled customer interactions. Think about times when you resolved issues or built relationships, as these stories will demonstrate your ability to communicate clearly and professionally.
✨Demonstrate Organisational Skills
The role requires good organisational and time-management skills, so be ready to discuss how you prioritise tasks in a fast-paced environment. You could even bring a simple example of a project or task you managed effectively, highlighting your attention to detail and ability to maintain accurate records.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, or specific challenges the property portfolio is facing. This shows your genuine interest in the role and helps you assess if it’s the right fit for you too.