At a Glance
- Tasks: Install and manage electronic monitoring equipment while supporting individuals in their homes.
- Company: Join Serco, a company committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, company car, and extensive health benefits.
- Other info: Flexible night shifts with opportunities for continuous training and career growth.
- Why this job: Make a real difference by helping ex-prisoners reintegrate into their communities.
- Qualifications: Must have a valid UK driver’s licence and good communication skills.
The predicted salary is between 30000 - 30000 £ per year.
Location
Chelmsford
Hours
Night shifts – 5pm to 1am (average 37.5hrs per week)
Due to the nature of the role and operational requirements, you must live in the CM postcode area.
Caring. Compassionate. Resilient.
Sound like you? You could be a Field Officer for Serco.
- Base salary £30,702 (incl £3,500 London weighting) per annum
- Company car (includes personal use)
- Pension (matched up to 6%) and life insurance
- 25 days annual leave plus bank holidays
- Continuous training and development opportunities
- Health and wellbeing benefits: Employee Assistance Programme, MIND, Simply Health Care, dental plans, etc.
- Discounts to attractions, mobile phones, cinema, leisure, retail & hospitality
- Supportive team and culture focused on diversity and inclusion
Your contractual working week is an average of 37.5hrs.
You will work a rolling rota that includes weekends and bank holidays.
Evening shifts range from 5pm to 1am; flexibility is key as you may be required to start earlier or finish later.
About The Role
On a day‑to‑day basis, you will visit individuals in their homes to install tagging equipment.
You may work alone or alongside a Monitoring Support Officer.
You will build confidence and reassurance for individuals and the public, and help reduce pressure on the prison system by facilitating ex‑prisoners' reintegration into their communities.
Each day and each individual create varied and unique opportunities.
Responsibilities
- Install and manage electronic monitoring equipment in client homes.
- Conduct risk assessments and provide clear communication about safety and system use.
- Build and maintain relationships and rapport with individuals you support.
- Collaborate with team members and share best practice through shadowing and mentorship.
Qualifications & Requirements
- Current valid UK driver’s licence.
- Reasonably fit with good written and verbal communication skills.
- BPSS and Standard DBS clearance (identity verification and full criminal record check).
- Occupational Health questionnaire completed to assess suitability.
- Must possess the genuine occupational and contractual requirements of the role.
- Equality and Diversity
We particularly welcome applications from female candidates following the Equality Act 2010.
Some applications may be placed on hold during review when the genuine occupational requirements are considered.
We are proud Disability Confident Leader employers—holders of the Gold Inclusive Employer Standard.
Disabled applicants who meet the minimum criteria will be given an opportunity to demonstrate their abilities at interview.
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