At a Glance
- Tasks: Lead a team to deliver high-quality food services in a secure environment.
- Company: Join Serco, a top international employer committed to public service.
- Benefits: Enjoy competitive salary, 25 days holiday, and extensive training opportunities.
- Other info: Be part of a diverse community with excellent career growth potential.
- Why this job: Make a real impact on rehabilitation while developing your leadership skills.
- Qualifications: Experience in large-scale catering and strong people management skills required.
The predicted salary is between 29878 - 29878 € per year.
Location: HMP Doncaster, Marsh Gate, Doncaster DN5 8UX
Salary: £29,878.49 per annum plus excellent benefits
Schedule: Full time 40 hours per week, working Monday – Friday 8.30am – 4.30pm
As a Catering and Hospitality Team Leader in our Catering team, you’ll play a vital role in delivering a safe, high-quality food service in a secure environment. You’ll lead colleagues and support prisoner training while ensuring every meal meets required standards for quality, safety and dignity.
In this role, your work has real purpose. You’ll help support rehabilitation by developing skills, maintaining structure, and ensuring consistent catering provision that touches lives every day. By leading with care, professionalism and pride, you’ll help create a positive impact on our community and contribute to a better future.
What you’ll do as a Catering and Hospitality Team Leader:
- Lead the day-to-day operational management of the kitchen and hospitality services
- Ensure meals are prepared, produced and served in line with prison service standards and set times
- Supervise, support and train colleagues and prisoners in food preparation and catering practices
- Maintain high standards of hygiene, safety, security and food quality at all times
- Manage meal planning, ordering, stock control and production levels
- Support audits, manage complaints proactively and uphold local catering procedures
Does this sound like you?
You’ll be a great fit for this role if you have:
- Experience working in large-scale catering or a similar high-volume environment
- A good understanding of food hygiene, health and safety, and HACCP principles
- Strong people skills, with the ability to lead, delegate and coach others
- Confidence working within structured procedures and security-focused environments
- Basic IT skills and the ability to maintain accurate records
Vetting and checks:
This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.
What we offer:
- Competitive salaries with annual reviews
- Up to 6% contributory pension scheme
- 25 days' annual leave plus bank holidays
- A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
- 24/7 Employee Assistance Programme, BUPA Anytime Healthline, wellbeing app, simply health cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
- Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
- Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme
Let’s impact a better future, together. Apply today.
Catering and Hospitality Team Leader employer: Serco
At Serco, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. As a Catering and Hospitality Team Leader at HMP Doncaster, you will not only lead a dedicated team in delivering high-quality food services but also have access to extensive training opportunities, competitive salaries, and a range of wellbeing benefits. Join us in making a meaningful impact while enjoying a fulfilling career in a secure environment.
StudySmarter Expert Advice🤫
We think this is how you could land Catering and Hospitality Team Leader
✨Tip Number 1
Network like a pro! Reach out to people in the catering and hospitality industry, especially those who work in secure environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to food safety and team leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for the role! During interviews, share specific examples of how you've led teams or improved food service quality in previous jobs. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Catering and Hospitality Team Leader
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for catering and hospitality shine through. We want to see how much you care about delivering quality food services and supporting rehabilitation.
Tailor Your Experience:Make sure to highlight your relevant experience in large-scale catering or similar environments. We’re looking for specific examples that demonstrate your understanding of food hygiene and safety standards.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you fit into our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there.
How to prepare for a job interview at Serco
✨Know Your Stuff
Make sure you brush up on your knowledge of food hygiene, health and safety, and HACCP principles. Being able to discuss these topics confidently will show that you’re serious about maintaining high standards in the kitchen.
✨Show Your Leadership Skills
Prepare examples of how you've led teams in the past, especially in high-pressure environments. Think about times when you’ve had to delegate tasks or coach others, as this role is all about leading with care and professionalism.
✨Understand the Environment
Familiarise yourself with the unique challenges of working in a secure environment. Be ready to discuss how you would handle situations that require strict adherence to procedures and security protocols.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team. This shows your genuine interest in the position and helps you understand how you can contribute to the community and support rehabilitation efforts.
