Building Support Assistant
Building Support Assistant

Building Support Assistant

Dumfries Full-Time 24000 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist with engineering plant maintenance and repairs, ensuring safety and efficiency.
  • Company: Join a diverse company committed to making a positive impact in the community.
  • Benefits: Enjoy up to 6% pension, annual leave, health support, and exclusive discounts.
  • Why this job: Gain hands-on experience in a supportive team while developing your skills.
  • Qualifications: Must have recognised industry training and experience in building services maintenance.
  • Other info: Opportunity for overtime and personal development through training and coaching.

The predicted salary is between 24000 - 33600 £ per year.

Building Support Assistant

Dumfries & Galloway Royal Infirmary

Full time – .5 hours per week

Salary – £, to £, depending on experience, plus Serco Benefits.

Main Purpose:

The Building Support Assistant (BSA) shall undertake works, under the guidance of the Technical Management team, technicians, and craftsman, on all aspects of engineering plant and equipment for both planned and reactive maintenance. Undertake planned maintenance and reactive repairs, working from training programmes, work procedures and operational manuals, recording and logging readings, carrying out basic adjustments and repairs with careful documentation and recording on service sheets and work orders. Carrying out ductwork cleaning, filter changing, lamp and tube replacement including cleaning plant, equipment, plant rooms, plenums and electrical sub-stations as required. To be prepared to work in high risk, and challenging areas ensuring all safety measures to prevent danger, avoid injury and prevent damage to equipment are fully implemented. Ensure that works are completed or communicated, even if it means working longer than the designated working hours. Provide cover for BSA shift cover and holidays as required. Be able to undertake Authorised Person, Skilled Person, Competent Person roles and responsibilities for disciplines as required.

Main Accountabilities:

  • To work in accordance with the requirements of the Scottish Health Technical Memorandums (SHTM’s), and other applicable legislation under the guidance of supervisors, technicians, and craftsmen.
  • To manage own workload and a level of responsibility for Building Support Assistants
  • To be responsible to undertake competent based technical tasks such as Legionella remedial works to TMV’s AHU filter changes, light fitting replacements, low risk controlled isolations.
  • To be prepared to work in hazardous areas taking all safety measures to prevent danger, avoid injury and prevent damage to equipment.
  • To actively participate in the operation and control of engineering planned preventative maintenance schemes.
  • Actively participate in the operation of the Computer Aid Facilities Management (CAFM) system labour control by completion of paperwork for all work orders, service sheets and logbooks or electronic logger.
  • Work overtime to carry out emergency repairs as required by management.
  • Recall to work should the need arise.
  • Undertake essential repair works and general maintenance activities at the request of the Senior Technician’s and Site Engineer’s.
  • To liaise with Senior Technician’s and Site Engineer’s regarding plant or equipment failures and observations.
  • Assist technicians and craftsmen with technical maintenance diagnostic fault finding and repair.
  • Carry out planned preventative maintenance (PPM) inspections, schedules and tasks, unsupervised where considered safe and appropriate.
  • Escort contractors as required.
  • Complete all report sheets, work orders, logbooks, and test certificates as necessary.
  • Operates within constraints of permit to work systems.
  • Immediately notifies the Senior Technician’s and Site Engineer’s of any deviation from the regulations.
  • Follows guidance as laid down operation and maintenance manuals.
  • Uses all relevant tools and equipment within safety guidelines as necessary for the completion of works.
  • Ensure that works are completed or communicated, even if it means working longer than the designated working hours.
  • Ensuring that information regarding works not completed or works required are conveyed to other members of staff.
  • What you will need for the role:

  • Recognised industry training (NVQ’s – technical task specific) and health and safety awareness/ certification.
  • Experience of working within a building services maintenance environment.
  • Accuracy and attention to detail.
  • IT skills.
  • Ability to work to tight deadlines in a demanding environment.
  • The post holder will be multi skilled in a variety of tasks and use of equipment.
  • Occasional manual handling
  • Computer and keyboard skills obtained through experience and practice.
  • Extended working days to meet needs of the service.
  • Occasional risk of dealing with dissatisfied or distressed staff, patients, and visitors
  • Frequent walking
  • Maintain verbal and written communication systems within the department.
  • Maintain verbal and written communication systems with external suppliers and delivery personnel.
  • Motivate and develop staff engaged in the service.
  • Perform a craft or trade function if required.
  • Enter technical areas of the building – roof space, plant room, confined spaces, boiler house and energy centre.
  • What we offer

  • Up to 6% contributory pension scheme.
  • days annual leave plus bank holidays.
  • A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
  • Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
  • A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
  • Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
  • Interesting and enjoyable work.
  • Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
  • Building Support Assistant employer: Serco

    As a Building Support Assistant with us, you'll be part of a dynamic team dedicated to maintaining essential engineering plant and equipment in a supportive and inclusive environment. We offer competitive salaries, generous leave entitlements, and a comprehensive benefits package that prioritises your health and wellbeing, alongside ample opportunities for professional growth through training and development. Join us in making a meaningful impact while enjoying a culture that values diversity and teamwork.
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    Contact Detail:

    Serco Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Building Support Assistant

    ✨Tip Number 1

    Familiarise yourself with the Scottish Health Technical Memorandums (SHTMs) and other relevant legislation. Understanding these guidelines will not only help you in your role but also demonstrate your commitment to safety and compliance during the interview.

    ✨Tip Number 2

    Gain hands-on experience with building services maintenance tasks, especially those mentioned in the job description like ductwork cleaning and filter changes. Being able to discuss specific examples of your experience will set you apart from other candidates.

    ✨Tip Number 3

    Showcase your ability to work under pressure by preparing examples of how you've managed tight deadlines or challenging situations in previous roles. This will highlight your resilience and adaptability, which are crucial for this position.

    ✨Tip Number 4

    Network with professionals in the building services industry, particularly those who have experience with CAFM systems. Building connections can provide valuable insights and potentially lead to recommendations that could enhance your application.

    We think you need these skills to ace Building Support Assistant

    Technical Skills in Building Services
    Health and Safety Awareness
    Attention to Detail
    Time Management
    Ability to Work Under Pressure
    Multi-Skilled in Various Tasks
    Computer and Keyboard Proficiency
    Effective Communication Skills
    Problem-Solving Skills
    Experience with Planned Preventative Maintenance (PPM)
    Manual Handling Skills
    Ability to Work in Hazardous Environments
    Team Collaboration
    Record Keeping and Documentation Skills

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in building services maintenance. Include specific examples of tasks you've undertaken that align with the responsibilities of a Building Support Assistant, such as planned maintenance and reactive repairs.

    Craft a Strong Cover Letter: Write a cover letter that clearly outlines your motivation for applying to this role. Mention your industry training, health and safety awareness, and any specific skills that make you a good fit for the position.

    Highlight Safety Awareness: Given the nature of the role, emphasise your understanding of safety measures and protocols. Provide examples of how you've successfully implemented safety guidelines in previous roles.

    Showcase Communication Skills: Since the role involves liaising with technicians and engineers, highlight your verbal and written communication skills. Mention any experience you have in maintaining communication systems within a team or with external suppliers.

    How to prepare for a job interview at Serco

    ✨Show Your Technical Knowledge

    Make sure to brush up on your technical skills and knowledge related to building maintenance. Be prepared to discuss specific tasks you've handled, such as ductwork cleaning or filter changes, and how you approached them.

    ✨Emphasise Safety Awareness

    Given the high-risk nature of the role, it's crucial to demonstrate your understanding of safety protocols. Share examples of how you've implemented safety measures in previous roles to prevent accidents and ensure compliance with regulations.

    ✨Demonstrate Problem-Solving Skills

    Be ready to discuss situations where you've had to diagnose and resolve technical issues. Highlight your ability to work under pressure and meet tight deadlines while maintaining accuracy and attention to detail.

    ✨Communicate Effectively

    Strong communication skills are essential for this role. Prepare to explain how you've effectively liaised with technicians, engineers, and other staff in past positions, ensuring that all parties are informed about ongoing maintenance tasks and any issues that arise.

    Building Support Assistant
    Serco
    Location: Dumfries
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    • Building Support Assistant

      Dumfries
      Full-Time
      24000 - 33600 £ / year (est.)
    • S

      Serco

      10000+
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