At a Glance
- Tasks: Lead building maintenance and improvement projects in a busy hospital environment.
- Company: Join Serco, a global leader in delivering essential public services.
- Benefits: Enjoy 27 days holiday, pension scheme, and discounts at over 1,000 retailers.
- Other info: Flexible working options and commitment to inclusive recruitment.
- Why this job: Make a real impact on patient care and community wellbeing.
- Qualifications: Building trade apprenticeship or equivalent qualification required.
The predicted salary is between 45962 - 45962 £ per year.
Serco: Norfolk and Norwich University Hospital, Norwich, NR4 7UY
Permanent, Full time (37.5 hours per week, Mon-Fri. Participation in emergency call-out and additional hours may be required to support operational needs).
£45,962 per annum plus excellent benefits
Ready to impact a better future?
As a Building Officer in our Norfolk and Norwich University Hospital Estates team, you'll lead the delivery of building maintenance, minor works, asset replacement and improvement projects across a busy acute healthcare environment.
Your expertise will help ensure the hospital estate remains safe, compliant, efficient and fit for purpose for patients, visitors and colleagues.
Our work touches lives every day.
From maintaining critical building infrastructure to managing specialist contractors and developing estates teams, you'll play an important role in creating safe and reliable environments that support exceptional patient care.
This is an opportunity to make a positive impact on communities while helping shape the future of a complex and diverse healthcare estate.
Based on site, you'll work closely with Serco colleagues, NHS stakeholders and contractors to create impactful solutions that deliver long-term value and continuous improvement.
- What You’ll Do As a Building Officer
- Manage and develop building maintenance operations to ensure the safe, efficient and effective delivery of services across the estate.
- Hold Authorised Person status in at least one relevant discipline and ensure compliance with statutory, mandatory and industry best practice requirements.
- Lead the planning and coordination of maintenance activities, shutdowns, minor works, lifecycle replacements and capital projects.
- Manage building colleagues, supporting performance, attendance, development and training activities.
- Prepare specifications, quotations and tender documentation for maintenance, asset replacement and capital works projects.
- Monitor and manage contractors, permits to work, quality standards, budgets and service delivery outcomes.
- Support the development of health and safety procedures, estates policies and asset management systems to maintain compliance and drive continuous improvement.
Does this sound like you?
- Completed a recognised building trade apprenticeship or equivalent structured training programme.
- Hold a relevant City and Guilds, NVQ, ONC, HNC or equivalent qualification in a building-related discipline.
- Demonstrable experience operating as an Authorised Person (AP) in a relevant discipline.
- Proven experience managing building maintenance services, projects or estates operations within a complex environment.
- Strong leadership, communication and stakeholder management skills, with the ability to build trust and develop teams.
- Competent using Microsoft Office applications and computerised asset, maintenance or project management systems.
What We Offer
- 27 days plus bank holidays (increasing to 29 and 33 days respectively after 5 and 10 years’ service)
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
- Employee Assistance Programme, Bupa Anytime Health Line, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Vetting and checks
An Enhanced DBS check is required for this role.
This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements.
You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
A Little Bit About Us
At Serco, everyone plays a vital part in delivering essential public services that make a real difference.
As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on.
Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our Inclusive Recruitment Commitment
We prioritise your skills and potential.
As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all.
We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
- Guaranteed
- Interview
Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview.
Simply opt into the relevant scheme on the application form.
- Ban The Box: We also support fair access for those with unspent criminal convictions through our 'Ban the Box' pledge (some roles may have security exemptions).
- #J-18808-Ljbffr
Building Officer employer: Serco
Serco Inc. is an exceptional employer that values its employees by offering a dynamic work culture and opportunities for professional growth in the heart of Virginia Beach. With a focus on supporting government contracts, employees benefit from a collaborative environment that encourages innovation and teamwork, alongside competitive benefits and flexible working arrangements that enhance work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Building Officer
✨Networking in the Right Circles
Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like Serco.
✨Showcase Your Projects
If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like Serco, that you’ve got hands-on experience and a solid understanding of the field.
✨Leverage University Resources
Are you still connected with your university? Tap into their career services! Many universities have relationships with firms in the building systems sector and can provide leads on exclusive job openings. This could be your ticket to landing the full-time job you want.
✨Get Involved in Professional Bodies
Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like Serco and may help you secure that full-time position sooner!
We think you need these skills to ace Building Officer
Some tips for your application 🫡
Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!
Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at Serco.
Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the Building Officer role at Serco. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.
Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.
How to prepare for a job interview at Serco
✨Know Your Technical Stuff
For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.
✨Showcase Real Projects
Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.
✨Understand the Industry Landscape
It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at Serco.
