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- Tasks: Support the Governance department with essential administrative tasks at HMP Ashfield.
- Company: Join Serco, a leader in delivering vital public services worldwide.
- Benefits: Enjoy 25 days holiday, pension contributions, and discounts across 1,000 retailers.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in administration and proficiency in MS Office required.
- Other info: Access to over 1,100 training courses and a focus on diversity and inclusion.
The predicted salary is between 25888 - 36383 £ per year.
Ready to impact a better future? As an Administrator in our Justice and Immigration team, you’ll play an essential role in supporting the Governance department and People Services Manager at HMP Ashfield. You’ll help keep operations running smoothly by providing reliable, accurate, and confidential administrative support that enables colleagues to focus on delivering meaningful work that positively impacts people and communities.
Role details
- Location: HMP Ashfield, Bristol
- Salary: £25,888
- Schedule: 40 hours per week
Responsibilities
- Book visitors in on the CMS system.
- Carry out payroll administration tasks.
- Process staff absences.
- Operate the switchboard.
- Support the mail room as required.
- Attend meetings, take minutes, and prepare supporting papers.
- Handle sensitive and confidential material appropriately.
- Provide ad hoc administrative support as needed.
- Prepare internal and external responses to incoming communications.
- Log data onto spreadsheets.
- Carry out filing, correspondence, and other administrative tasks.
Qualifications
- Previous experience in a busy administrative office.
- Payroll experience.
- Proficiency in MS Office, including PowerPoint.
- The ability to demonstrate discretion and diplomacy.
- Strong interpersonal skills.
- Secretarial or administrative qualifications.
- A collaborative approach and willingness to support events and activities.
Vetting and checks
Enhanced Level 1 Vetting check will be carried out for this role.
What we offer
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all.
Administrator-HMP Ashfield in Bristol employer: Serco
Contact Detail:
Serco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator-HMP Ashfield in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees at HMP Ashfield on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how our skills match the job description, especially around payroll and admin tasks. We want to show we’re the perfect fit!
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking professional helps us feel confident. Plus, it shows we take the opportunity seriously and respect the company culture.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple way to express our appreciation and keep us fresh in their minds. Let’s remind them why we’re the best choice for the Administrator role!
We think you need these skills to ace Administrator-HMP Ashfield in Bristol
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the role of Administrator at HMP Ashfield. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Show Your Personality: While professionalism is key, we also love to see a bit of your personality shine through. Let us know what makes you unique and how you can bring that to our team at Serco. A touch of authenticity goes a long way!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Serco
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Administrator role at HMP Ashfield. Familiarise yourself with tasks like payroll administration and handling sensitive materials, as this will show your genuine interest and preparedness.
✨Showcase Your Skills
Highlight your previous administrative experience and proficiency in MS Office during the interview. Be ready to discuss specific examples where you've successfully managed tasks similar to those listed in the job description, such as booking visitors or processing staff absences.
✨Demonstrate Discretion and Diplomacy
Since the role involves handling confidential information, be prepared to discuss how you've maintained discretion in past roles. Share examples that illustrate your ability to handle sensitive situations with professionalism and care.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics or the types of projects you might be involved in. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
