At a Glance
- Tasks: Ensure pool safety, provide customer care, and maintain cleanliness.
- Company: Basingstoke & Deane Leisure Trust, promoting active lifestyles in a friendly environment.
- Benefits: Up to £13.27 per hour, free membership, training opportunities, and 21 days annual leave.
- Other info: Great career progression opportunities within a supportive team.
- Why this job: Make a real impact by ensuring safety and enjoying a fun, active community.
- Qualifications: Strong swimming skills and valid National Pool Lifeguard Qualification required.
The predicted salary is between 27000 - 28000 £ per year.
Location: Basingstoke Aquadrome
Working Hours/Pattern: 37 hours, Monday to Sunday, mixture of earlies (from 5.30am) and lates (up to 10.30pm)
Salary: Up to £13.27 per hour + Excellent benefits
Here at Basingstoke & Deane Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a full time Lifeguard to join our team.
As a Lifeguard you’ll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit. You will be providing customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment. And of course, when needed – you’ll help to save lives.
What You'll Need To Do
- Excellent customer service skills; experience in a leisure or other customer facing environment is desirable.
- Safety conscious, vigilant and able to handle pressurised situations.
- Strong swimming skills and a valid National Pool Lifeguard Qualification (Royal Life Saving Society).
- Full‑time availability; age 18 or over.
Why Join us
- A place you can make an impact: Swimming pools are the beating hearts of our leisure centres and without lifeguards we can’t operate. You ensure our customers can enjoy their activity in safety and when needed you save lives.
- A place you can count on: As a lifeguard you can progress into senior lifeguard positions and move into other centre management roles within our 55 facilities.
- A place for you: Our centres are close-knit and friendly and you’ll receive all the resources needed for career progression through Serco Learning.
What we offer
- Free membership at the Centre plus heavily discounted use of classes and facilities
- Free safeguarding training and DBS check
- Excellent Development and Training Opportunities
- 6% employer matched pension contribution
- Up to 21 days annual leave + public holidays
- Life assurance up to 2x base salary
For all Leisure benefits please see Trust and Serco Leisure Employee Benefits. The Trust is committed to equal opportunities. Applicants should be aware that employees will have a DBS check where appropriate.
Full-Time Lifeguard: Career Growth + Benefits in Basingstoke employer: Serco
At Basingstoke & Deane Leisure Trust, we pride ourselves on fostering a vibrant and supportive work environment where our Lifeguards play a crucial role in ensuring the safety and enjoyment of our community. With excellent benefits, opportunities for career advancement, and a close-knit team culture, you will not only contribute to a healthy lifestyle for our patrons but also grow professionally within our extensive network of leisure facilities. Join us and be part of a dedicated team that values your impact and offers resources for your development.
StudySmarter Expert Advice🤫
We think this is how you could land Full-Time Lifeguard: Career Growth + Benefits in Basingstoke
✨Tip Number 1
Get to know the Basingstoke Aquadrome! Familiarise yourself with the facilities and the team. When you walk in for your interview, you’ll feel more confident and can show off your enthusiasm for being part of their community.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different situations at the pool. Being able to demonstrate your ability to keep things safe and fun will definitely impress the hiring team.
✨Tip Number 3
Show off your swimming skills! If you can, bring up any relevant experiences or qualifications during your chat. It’s all about proving you’re the right fit for keeping everyone safe while they enjoy their time at the centre.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Full-Time Lifeguard: Career Growth + Benefits in Basingstoke
Some tips for your application 🫡
Show Your Passion for Safety:When writing your application, let us know why you’re passionate about keeping people safe in the water. Share any relevant experiences that highlight your commitment to safety and customer care.
Highlight Your Customer Service Skills:We love a friendly face! Make sure to mention any previous roles where you’ve provided excellent customer service. This will show us that you can create a welcoming environment for our visitors.
Be Clear About Your Availability:Since the role requires full-time availability, be upfront about your schedule. Let us know if you can handle those early starts and late finishes – we want to see that you’re ready to dive in!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on board with our fantastic team at Basingstoke Aquadrome.
How to prepare for a job interview at Serco
✨Know Your Stuff
Before the interview, brush up on your swimming skills and lifeguard knowledge. Be ready to discuss your experience in customer service and how you handle high-pressure situations. This shows you're not just a good swimmer but also a great communicator.
✨Show Your Enthusiasm
Let your passion for promoting active, healthy lifestyles shine through. Talk about why you want to be a lifeguard and how you can contribute to creating a safe and fun environment at the Basingstoke Aquadrome. Enthusiasm is contagious!
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with an emergency or managing a difficult customer. Think of examples from your past experiences where you successfully handled similar challenges. This will demonstrate your problem-solving skills.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about career progression opportunities or what a typical day looks like for a lifeguard. This shows you're genuinely interested in the role and eager to grow within the team.
