Serco is recruiting for a Contact Centre Agent in the Armed Forces Recruitment Service at the National Recruitment Centre, Solihull. You will handle inbound calls and webchat, guide candidates through the recruitment journey, and work with a collaborative team to deliver accurate information and support.
Working in a hybrid model from Solihull, you will receive structured induction, ongoing training and access to development opportunities, with a focus on accuracy, care and customer experience
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AFRS Customer Service Advisor (Hybrid) employer: Serco
Serco Inc. is an exceptional employer that values its employees by offering a dynamic work culture and opportunities for professional growth in the heart of Virginia Beach. With a focus on supporting government contracts, employees benefit from a collaborative environment that encourages innovation and teamwork, alongside competitive benefits and flexible working arrangements that enhance work-life balance.
