Accounts Receivable Clerk

Salary: £25-30k DOE

Location: Leicestershire, 38, Lancer House, LE3 1UQ

Full Time, FTC (12 Months)

Overview

Serco's Central Finance team provides transactional finance support for a large network of UK leisure centres — and we're looking for an Accounts Receivable Clerk to join us on a fixed-term basis. This is a role that needs someone who values accuracy. You'll be managing the end-to-end accounts receivable process across a portfolio of leisure sites — from raising invoices to chasing overdue debt — as part of a collaborative, distributed finance team.

As part of this you’ll:

• Raising sales invoices accurately and on time, in line with company procedures
• Processing customer invoices and credit notes and ensuring customers pay to term
• Carrying out meticulous checks on invoice and credit note batches prior to processing
• Securing correct approvals for invoices and credits before posting to the ledger
• Allocating BACS, cheque, and cash payments
• Investigating payment discrepancies and arranging credit notes where appropriate
• Maintaining a continuous focus on debt collection — chasing overdue balances and keeping clear ledger commentary for resolution
• Producing month-end and weekly debtor reports and summary reconciliation reports
• Assisting with Age Debtor reconciliations for contract managers
• Coordinating with Leisure Site teams to resolve queries and keep outstanding debt to a minimum
• Supporting audit activity and picking up ad hoc duties as required

What you’ll need to do the role:

This is an admin-driven, process-focused role — the kind where consistency, accuracy, and a good phone manner matter more than a long CV. You might be earlier in your finance career or returning from a similar role. What matters most is that you bring:

• Strong attention to detail and a high standard of accuracy across repetitive, process-driven tasks
• Good communication skills — comfortable speaking with a range of stakeholders including community club volunteers and internal site teams
• Confident using Microsoft-based systems; experience with Great Plains is a bonus (we're transitioning to SAP S4/HANA, so an appetite to learn new systems is key)
• A methodical approach and the ability to manage your own workload
• Good numerical skills and basic Excel

Desirable

• Prior experience in a Sales Ledger, AR, or transactional finance role
• Experience of or exposure to SAP or Great Plains
• Experience of IT controls testing or audit would be a bonus, but it's not essential.

If you understand how finance or IT systems work and you have the aptitude for careful, structured work — we want to talk to you.

Why Serco:

Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

• Hybrid working — 2 days from home, 3 days on-site in Leicester
• Flexible working considered
• Pension – 6%
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.