Trainee Water Assistant in Nottingham

Location: National Water Sports Centre, Holme Pierrepont, Nottingham, NG12 2LU

Hourly rate: £10.85 to £12.71 plus excellent benefits

Schedule: Permanent, Full-time, 39 hours per week, Monday to Sunday, typical shifts 6 to 13 hours depending on the season, rotation 4-on 3-off or 4-on 4-off, weekend events are often longer shift times, typically 10 to 13 hours.

Ready to impact a better future? Here at Leisure Solutions Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Trainee Water Assistant to join our Team.

As a Trainee Water Assistant in our Leisure team, you'll help prepare, maintain, and operate water-based facilities and equipment, supporting safe and enjoyable experiences for everyone on site. From maintaining equipment to supporting water safety on the lake, your work will have a positive impact on communities by enabling safe access to water sports and leisure activities. You'll be part of a supportive team where your development matters, building practical skills while helping create a trusted, high-quality environment for all users.

What you'll do as a Trainee Water Assistant

• Carry out water-based operations, including the movement, positioning, anchoring, and security of boats, buoys, and cables, sometimes working in deep water.
• Maintain and repair boats, outboard motors, pontoons, jetties, trailers, and other equipment, ensuring fleet safety and seaworthiness.
• Oversee and supervise the safe use of watercraft by centre users, including monitoring activity and ensuring compliance with procedures.
• Manage equipment and operational records, including issuing and checking returned items, logging daily activities, and tracking fuel and oil usage.
• Handle customer-facing duties, including verifying payments, processing cash transactions, and maintaining accurate financial records.
• Support the general upkeep of the facility, including cleaning, preparing for events, and contributing to health and safety across all activities.

Does this sound like you?

• A willingness to learn practical maintenance skills and work outdoors in a water-based environment.
• Strong teamwork skills, with the ability to also work independently.
• A commitment to safety, customer care, and treating everyone with respect.
• Confident handling equipment and following procedures.
• Confident working in a power boat and working on or around water.
• Powerboat Level 2 is desirable or training can be provided.
• Full UK Driving Licence.

Vetting and checks

As well as checking eligibility to work in the UK, you will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing

We're one of the top 1% of international employers, so you can have confidence you'll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we're proud to offer clear development opportunities - and the support and tools to help you seize them.

What we offer

• Holidays: 21 days plus bank holidays (and the option to buy up to five additional leave days each year).
• Pension: Up to 6% contributory pension scheme.
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service.
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity.
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let's impact a better future, together.

Serco/Serco Leisure Operating Limited are appointed as the Trust's Managing Agents. We manage the recruitment process and the Trust's employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities. Applicants should be aware that in line with the company's policy, employees will have a DBS check where appropriate.